SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Downloading esim from app question

Hello!I'm using a temporary / old phone as my usual phone is awaiting to be replaced.I'm just about to download the esim for my number on my temporary device but it says 'once you download the esim you won't be able to add it to another device'.Basic...

keke74 by Established Contributor
  • 768 Views
  • 1 replies
  • 1 Helpful

Sim ordered twice not recived

I've order 2 esims replacement 4 days apart and neither have shown up, I can't seem to get through to a human unless I'm being asked for money. What do I need to do to just get a replacement. Any ideas

Maxcel23 by Investigator
  • 506 Views
  • 4 replies
  • 3 Helpful

Sim card query!

Ive just bought a new iPhone through EE. My old phone is broken so I can use it and its quite important I get a new one set up ASAP. I was with o2 before. I am still waiting on my new EE SIM card. Am I able to put my old o2 sim into my new phone in t...

daisjn by Explorer
  • 322 Views
  • 2 replies
  • 0 Helpful

Old number switch to EE but only get 3G signal

Hi, I recently made the switch from 02 to EE (started the transfer on Monday) and until today (Wednesday) I am not to make or receive calls and is the same for texts. Mobile Data doesn’t work and only get a 3G signal. I’ve restarted my devices many t...

Alex_VL by Investigator
  • 718 Views
  • 10 replies
  • 1 Helpful

Resolved! Refurbish iPhones

hi I had my iPhone stolen 2 months ago.can anyone tell me If I  can Just purchase a refurbished phone one sim free from ee as I’am paying for contract still with them and will be for the next 24month I just need a iPhone thank you 

Kaz-2389 by Explorer
  • 595 Views
  • 3 replies
  • 1 Helpful

Resolved! Port In date is nearly a month away

Someone please allay my fears. I have been provided with a migration route from the soon to be closed PlusNet mobile, across to EE. Super stuff I thought - so I followed the application process, and provided a PAC number. Today, a week later, a SIM a...

Barty1959 by Investigator
  • 1517 Views
  • 6 replies
  • 5 Helpful

Switching back to sim card after 24 hours with an esim?

I switched from a physical sim card to an esim in order to try out a new device.I have decided to reject the device and so now need to revert to the physical sim card.How do I do this with the original sim card without having to order and wait for a ...

P1pp5 by Investigator
  • 865 Views
  • 1 replies
  • 0 Helpful