A couple of issues here on which I'd be grateful for any help. I purchased a new sim yesterday, new number with it. I was pay as you go before, but could not keep the old number due to the age of the phone / old number not being registered. The new Sim is going in a new phone, a Nokia C12.
Having set up the new phone two strange issues have arisen. The first is that I am unable to send or receive messages. It simply states 'can't send message with EE - error 0'. The same message appears when someone else tries to send a text to me on their phone (their phone works for all other numbers they have). That's been going on for 24 hours and no sign of any change. I've tried everything I can think on, clearing the cache, switch on and switch off and even a factory reset.
The second issue is also strange. When a contact (more than one) saved in my phone calls me, they come up as 'unknown number'.
None of this makes much sense to me or my two sons who have been attempting to think of everything they can to get it working. Any ideas?
Many thanks, Carolle
