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EE eSim

SteveRob11
Contributor
Contributor

‎09-10-2022 05:11 AM

Guys, 

I have just bought a Samsung S22, my provider is BT, as BT own EE would it be able to transfer my BT sim over to an EE sim so I can use the esim in my S22 as I am aware BT dont have esim?

Thanks in advance

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎09-10-2022 06:17 AM

No, an EE eSIM derives from an EE SIM, not a BT SIM.

EE & BT Retail, while commonly owned, operate independently with their own product, services & processes. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
SteveRob11
Contributor
Contributor

‎09-10-2022 06:23 AM

Yes I am aware of that mate, just wondering if BT would allow me to swap over from BT to EE, I suppose I will have to ask BT, thanks for reply..

0 Helpful
Schockwave
EE Community Star
EE Community Star
In response to SteveRob11

‎09-10-2022 12:26 PM

@SteveRob11 , if you want to move over to EE you will need to ask BT for a PAC code, and you will still have to pass a credit check. E-Sim are not available on pay as you go, you do have to have a contract with EE.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
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