New Phone, same SIM - no signal?

joanneparker · ‎09-10-2022

I have just upgraded my phone (iPhone to iPhone), my new one being iPhone 12.

I have set it up via mobile transfer as prompted when setting up. All my apps are working and data has been saved and stored - but I am not receiving any signal from EE? Please help.

bristolian · ‎09-10-2022

Does your existing SIM still work in either phone?

Northerner · ‎09-10-2022

Hi @joanneparker

Is your phone from EE?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.