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New Phone, same SIM - no signal?

joanneparker
Visitor

I have just upgraded my phone (iPhone to iPhone), my new one being iPhone 12. 

I have set it up via mobile transfer as prompted when setting up. All my apps are working and data has been saved and stored - but I am not receiving any signal from EE? Please help. 

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

Does your existing SIM still work in either phone?

Northerner
EE Community Star
EE Community Star

Hi @joanneparker 

Is your phone from EE?

Thanks 




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