22-03-2024 03:47 PM
Got an EE E-sim, scanned it and it downloaded and appears as turned on. Still shows "emergency calls only" and everything I send a messages (normal) it waits for a connection. This is a dual sim phone. Samsung. How can I resolve this?
22-03-2024 06:32 PM
Hi @Shaun194,
Where did you get your replacement SIM?
Did you receive your physical SIM?
James
23-03-2024 11:17 PM
Hi
I lost my sim card.
24-03-2024 07:45 AM
Hi @robinrana811
Thanks for coming here.
You would need to report the SIM as lost to our Mobile Guides.
They'll block the current SIM and send you a replacement one with the same number to the account address.
Leanne
