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Changing number to my old number

aimeerogers
Visitor

‎29-04-2023 09:06 AM

I’ve tried changing my number over to my old one since joining with you but it’s not working. Can I have some help please

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎29-04-2023 09:09 AM

@aimeerogers   If your having issues using your PAC code call customer services and they’ll do this for you.    Your number will not be migrated till Wednesday now as number ports don’t happen at the weekend and it’s a bank holiday weekend.    It takes 24 hours to port a number. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

‎29-04-2023 10:34 AM

Have you submitted your PAC? Or do you need to submit it?