Change only sim plan

[kris_krisss]

Hello
I made a big mistake and purchased a SIM-only plan for 24 months with a great deal yesterday. I only got the SIM and nothing else. Can I change the plan to another one or is it already too late? I don't need unlimited for 24 months; I want a cheaper plan.

[Northerner]

Hi @kris_krisss 

As you are within 14 days you can call EE CS on 150 and cancel. 

Thanks 

[Chris_B]

@kris_krisss   You only get a cooling of period with phone or online sales.  There is no cooling off period for a store sale.  So if it was a store sale you’ll need to go back to that store to see if they are willing to cancel it and start a new cheaper contract.  They don’t have to as stores don’t have cooling off periods.