Calls busted

[GMan_]

New EE user got the sim set up, wanted to move my original number over. I have the EE sim in i can use data and text message but not make calls or receive them. Both the temporary EE number and my number when you ring them just cut you off. I cant even call EE for help and messaging is down. Is this normal? Have i gotta wait til a blue moon for calls to work? Any help appreciated.

[Leanne_T]

Hi @GMan_ 

Thanks for coming here. 

What day did the number transfer? 

What device are you using? 

Leanne 🙂

[GMan_]

Hello @Leanne_T 

It was some time early this morning I don't know exact time I just saw at maybe 730am my first sim stopped working, then I put in EE sim. 

I have an Android Galaxy s9

[Leanne_T]

Thanks @GMan_ 

The full transfer can take up to midnight to be fully completed and full service restored. 

Please let us know how you get on after this time 🙂

Leanne.

[GMan_]

Hello again @Leanne_T 

Its just all gone through everything working fine, just needed patience thanks for the help.

Take care.

[Leanne_T]

Amazing news @GMan_ 

Thanks for letting me know 🙂

Leanne.