2 numbers, 1 phone

[Alex351]

Hi,

I have 3 phone numbers on my account now and cannot workout how to get them onto the same phone or even onto my iPad 

can anyone help because I have tried adding the Esim but don’t have the Qr code it talks about that was supposed to come with it

rhanks,

alex

[Katie_B]

Hello @Alex351. 

Are you trying to use a physical SIM and eSIM?

Speak soon, 

Katie

[Alex351]

Hi. Yes I am

I didn’t get the QR code to set up the Esim though

[Jon_K]

Hi @Alex351.

Did you request a QR code?

Are you trying to set it up in your My EE Account?

Jon

[Alex351]

Apparently it was supposed to come with the physical SIM card I’ve just got in order to set that up but it didn’t.

[Jon_K]

You didn't receive a physical SIM card, @Alex351?

What is it that you're trying to do?

Jon

[Alex351]

No I got the physical sim but when I try to configure the Esim it tells me to scan a we code that was supposed to come with the physical sim but didn’t

Sent from my iPhone

[Jon_K]

Are you able to register an eSIM in your My EE Account, @Alex351?

If not, you can pick up a QR code in an EE Store.

Jon

[Chris_B]

@Alex351   You don’t get a QR code when sims are sent out,    You can request an eSim activation via the my EE app ,  Just make sure you select the correct number you want on the eSim.