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is roaming or wifi beter in south africa

pauli
Investigator
Investigator

I'll be in South Africa for about 2 months. I have access to wifi, so is it possible to use that for free whatsapp calling? Will using wifi enable me to search the web for free? I am on an old plan of £1 per week.

1 SOLUTION

Accepted Solutions
Peter_W
EE Community Support Team

Hey there @pauli.

As @Chris_B has mentioned, WiFi is independent of your service with EE, and if it's available you can use this to connect for services like WhatsApp.

You wouldn't be able to use this when away from the WiFi source though, and we don't offer roaming as standard in South Africa, so if you were looking to use your phone when out and about I'd recommend checking out our roaming pages.

Peter

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6 REPLIES 6
Chris_B
EE Community Star
EE Community Star

@pauli  Using Wi-Fi when abroad has nothing to do with EE.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Peter_W
EE Community Support Team

Hey there @pauli.

As @Chris_B has mentioned, WiFi is independent of your service with EE, and if it's available you can use this to connect for services like WhatsApp.

You wouldn't be able to use this when away from the WiFi source though, and we don't offer roaming as standard in South Africa, so if you were looking to use your phone when out and about I'd recommend checking out our roaming pages.

Peter

XRaySpeX
EE Community Star
EE Community Star

@pauli wrote:

is it possible to use that for free whatsapp calling?


Yes, but only if the recipient also is on What'sApp.

WiFi wherever you can get it will tend to be more reliable than the mobile network but will only be free if its provider doen't charge for it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
bristolian
EE Community Star
EE Community Star

WiFi is a connection between a mobile device (tablet, phone or laptop) and a wireless broadband router, this provides the portable device with an internet connection which can be used for whatever you desire.

Roaming means using your phone on foreign mobile networks, which enable mobile data usage, voice calls & text messages.

Costs to use your EE mobile on South African mobile networks are at https://ee.co.uk/help/mobile/roaming/roaming-costs > South Africa


@XRaySpeX wrote:

WiFi wherever you can get it will tend to be more reliable than the mobile network


I'm not sure that's always true. In the UK at least, public WiFi can often be less reliable than using the mobile network. Having to repeatedly reconnect to a new hotspot is a downside, as is the security.

Everything depends on each individual hotspot/router, and usage/traffic levels at the time.

@bristolian : "tend to"!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP