If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
I have arrived in Australia and have the Roam Further Add-on. It says on my profile that I can use my data as usual but my phone is saying I need to purchase a pass before I can use it? I haven't had any issues travelling before?
Hi, I am Ee customer and I cannot make a phone call I am in Turkey
I've got an EE card which I use PAYG when I'm in the UK. I've seen conflicting information about the charges in the Isle of Man.1 £2.99/day if you have a monthly contract. Otherwise normal roaming.2 £2.99/day for contract and PAYG.Can anyone...
My perfect roaming pass has now been taken away . My work takes me to Europe , Australia, New Zealand and the USA . I had a roam abroad that covered nearly and I added the Euro pass . What’s the way I can use my data in all those regions a...
my phone number works fine while roaming, but my husbands number ( an additional line on my contract) will not make a call - every call ends with call failure. EE techs are aware of the problem & has happened to many customers roaming since the 18th...
Hi any help appreciated.I purchased an all rounder contract to use unlimited data around the world (mainly Canada as I am travelling there now).Yesterday I received this message and it seems like my data roaming for Canada has been removed without an...
Hi,I'm currently on an Essential SIM 125 contract. Looking at my add-ons, it states I have EU Roaming with the word free underneath.What does this actually mean - is roaming free in the EU for me? I'm going to Madeira this week so would really like t...
I have us roaming as part of my package however i cannot make calls or send / recieve text messages. I have checked APN settings and they match the instructions on the ee website. I am unable to text 150 and i am unable to call EE. I am also unable t...
I have the same problem. I think it's to do with them changing the roaming pass to one which defaults to EU rather than ROW. However, it's impossible to change the add-on within 30 days and I can't work out how to speak to anyone on the phone - eve...
