Forum Posts

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
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  • 4 replies
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Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
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  • 275 replies
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Roam Abroad Costs

So we are flying out to Australia Christmas day for just over 3 weeks. I had previously looked and planned to get the add on for £25 roam abroad for 30 days. Now looking it's £25 for 7 days so £75 for the trip. How have they got away with increasing ...

Step85 by Investigator
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  • 1 replies
  • 0 Helpful

I cannot get through those numbers..

Resolved! No service abroad

I am currently abroad and have not received the welcome text and have no service.What can I do to enable me to use my mobile for data and calls?

Re: How to contact EE via email

Hi my name Nedjem  and my mobile number ************. I'm abroad and I'm trying to use my phone but every time saying I have to contact ee customer service.  Why I'm paying ee bill if I can't used.  Please can someone contact me.  Thanks  [Mod edit: ...

New roaming add ons.

Referring to latest post from EE about roamimg charges, For 6 years I have been visiting family in Australia for a month at a time, and each time I purchased a £25 roaming add on which lasted a FULL MONTH.On trying to do the same today, I discovered ...

Roming

Hi I am a Pay as you go customer and I bought an add on of 10 GB for 30 days.How can I use that add on in Romania?Also I got an offer to add a A£3 data but I can’t find anywhere on the website how to add that on.I do not have a subscription pack.Than...

unable to make/receive calls from abroad

Hi everyone,I’m currently in China using a monthly subscription plan but unable to make or receive any calls. I can receive texts but cannot send them, which makes it impossible for me to contact EE through 150 or other numbers (such as +44 7953 9661...