If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
I can’t receive a single call for some reason and this chat just appears after 24h without access to it.It is very disappointing that I have no email to contact the support team, because I couldn’t call or receive any calls back from the costumer ser...
When in the UK, EE provide full modern Internet connectivity with IPv6 as well as backwards compatibility to legacy IPv4 sites.However when roaming (iPhone 16) the connection seems to be downgraded to legacy IPv4, and IPv6-only resources are inaccess...
We’re going to Japan in September and EE’s bolt on for Japan gives 500Mb data per day. Will this be sufficient to use Google maps, Google translate, taxi apps etc? For £7.50/day, I don’t want to run out of data half way through. Thanks
How do I know if I have free roaming in the EU
How do you speak with EE in the United States from a monthly phone, added the roaming pass, still unable to make calls and receive calls and texts. Need to call EE and can't says couldn't connect. Can ypu please advise how I can speak wirh EE to sol...
Hi there I wonder if you can help . I am on a business plan and am going to turkey in August . What’s is my cheapest option to be able to use my usual inclusive data please? Many thanks
Hi my daughter's number is on my account so i I can normally manage gifting data etc. We are in the US, when we landed we both received a text about adding the travel pass. I added it to my account, when I click on the text she received, it takes me ...
I called a number of my kids school (0203.... in London) while I was in France and I got charged for the roaming call although I have a roaming package in my contract. Why is that?
Before I begin Roaming is not a location. I have never had any help with EE. I Ami n the states and before I left the UK I spoke to EE and was told that I have to turn my phone off turn it on and select what package I want i.e. 1 day 1 week and so ...
Hi EE community,I will travel to Vietnam for 1.5 months. I know EE has roaming service for traveling in EU. I wonder if there is any similar package for Asia, like Vietnam. I will need to call and receive calls for work only. Currently, I am on Pay A...
