If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
I have an overseas data plan. I don’t have mobile call facility. I have had two texts from EE over the last two days saying I’ve tried to do something that will take me over my spend cap. I couldn’t have done anything as it was during the night. I ca...
My daughter is in France now but the roaming didn't automatically activate and a text welcoming her to the country didn't arrive..I paid for unlimited data top up before she left and increased her spend cap as advised.. by staff in store.Any help app...
While traveling abroad, I encountered network and phone issues, so I contacted EE at 07953 966 150. I spoke with Charlotte from the Plymouth Contact Centre, who was incredibly helpful and patient. She guided me through various tests during a call las...
I'm perhaps being a little premature asking for information as this doesn't take effect until next month but I'm wanting to check my understanding of the Roaming Refresh that's coming soon... Roaming Refresh (click link for changes) seems to be a cas...
Hi, I am having the same problem in Paris just now. - I’ve received the welcome message “only after I texted to 150 for roaming - I can make and get calls - I don’t have data - tried auto and manual selections; only Orange F connects; no signal in o...
Hi I am in Iraq and in need of calling my bank in the UK urgently and it's telling me calls are blocked....I can receive calls and have been able to make them in the past.I have plenty of credit and just bought a @£20 data add-on as someone said it w...
I need help I'm in Spain try to buy a roaming pass but when I revise text safari couldn't find it also I try call direct to uk or Iran as usual but all the time message comes no answer please help me I can't call directly from my number
I am currently on holiday in Anglesey and I received a message from EE yesterday welcoming me to the Isle of Man and explaining roaming charges. 2hrs later I was welcomed back to the UK by another message from EE. Worried about charges and since thes...
I am going away to Greece for a week soon and was wondering how the roaming pass costs work out. It says it’s £17 for 7 days but also says it’s £2.59 per day. So which is it?also as I’m travelling on a Monday and coming back on a Monday night. When s...
Hello, im currently in turkey and activated roaming and also have travel pass for 7 days, my data is working but calls do not connect! Why is this and how can i use my calls minutes?
