If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Hello, I recently returned to China from the UK. I still want to keep my EE number active, but only need mobile data for about 4–5 days per month while in China.I saw that EE offers a Travel Data Pass for £8.45/day with 500MB data in China. Is this s...
Anyone else have problems buying roaming data in Japan? I didn't receive the usual txt from EE when l landed in Japan( ie giving you link to daily roaming charge, so can't set it up.
I need roaming I go Italian and suice
If anyone could help I would appreciate it. I had Roaming ROW as an all-inclusive extra, which up until now has worked fine in the USA. I'm currently in the USA. Yesterday, I received a notification that the Roaming all-inclusive extra has been switc...
My phone was working up until today on Italian networks but now has stopped. V annoying as need to use maps etc whilst out. I’ve tried manually connecting to all the networks and turning phone on and off etc. Anyone got any advice?
I stupidly bought a Motorola Neo 50 from EE before coming to the USA. It's a rubbish phone and won't let me buy a roaming pass. I have tried contacting EE by phone but every time I call it asks me to press 1, which I do, but EEs system says goodbye. ...
GreetingsWhile in France with a UK registered mobile, I was unable to make calls to French numbers. I get a message telling me that calls are barred.I am now home and still can't!I can use my wife's phone to do this - mine is on EE Small Business an...
Hello.I’m going to France next week and I was wondering if my current plan covers me for free roaming in the EU (I know most providers have introduced charges) and if not how I can upgrade for the duration of my holiday. I am on £10 everything plan.T...
Hi my partner and I are both on EE and are on holiday in Sweden and even though we are being charged £2.59 per day for roaming both our phones stopped working within the last hour and cannot access anything other than Wi-fi at our hotel. why has thi...
I’m currently abroad; my EE contract ended and I’m on pay as you go. Despite having paid roaming and topped up I’m still unable to make calls and the live chat is not working on the EEapp. Please help!!!!
