If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Hi all, I’m using a GlocalMe Numen Air 5G travel WiFi device with an EE unlimited data SIM (with roaming). It works brilliantly in the UK — I’ve seen speeds of 200+ Mbps straight out of the box, so the device itself clearly isn’t the issue (other tha...
My parents will be using their EE phones in the EU and we're a bit confused about how the various travel passes workTo confirm, the £2.59 daily charge without a pass is applied as soon as a phone is switched on/connected to an EU network? It doesn't ...
Hi, I’m in Lisbon (Portugal) and I’m not getting any signal or 4G. Tried to find an add on but the EE app isn’t working! Any suggestions ?
Do I have free internet in Spain?
I have been charged double on two phones for a daily charge in France.I have spoken to 3 seperate ee helpers who agree I have been double charged and you have taken over £32 too much.I have been promised a call back from a manager who never rang.I ha...
paid for roaming pass but cant make calls. can use internet but not phone
Hi there, not sure if this is the correct forum. If not apologies. My question is. How do I.see my latest bill and charges. Not the last bill but the ongoing bill. I.e. the only where the month has not completed and has still to be paid. I wanted to ...
I have just upgraded my plan that includes EU roaming. Why am I getting shown in my add-ons £2.47 per day roaming and also getting shown 7-day EU zone pass when I have it included for no extra costs? Screenshots are attached , it clearly states no ex...
Hi how can I get my phone to work I’m in Canada and done everything and have £25 enabled .
