If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Does anyone know if you can receive calls while roaming in EU without paying the £2.59 charge on pay monthly, I used to have payg and i know on payg i was able to receive calls, cant seem to find any info on community or site about this
I am trying to find out whether calls to 0800 from abroad are included in my roaming plan. Can anyone help?
Hi! I am interested in buying an EE Full Works sim but I would like to understand if the traffic gets proxied in the UK while I am travelling abroad, specifically in Thailand. Basically, would my IP address be in the UK when I am using my SIM card th...
I've just paid for a zone 2 roaming pass and none of the numbers given for customer services are allowing me to call them. I also keep going round in circles trying to find a live chat. Is there any other means of contact to speak to customer service...
I am currently in Australia and in order to keep my UK number I need to send a text from the number once every month. Each time I have tried to send a text from my UK number to another Uk number it is undelivered. I am also not able to text or call E...
Will Airalo work on a phone still locked to EE?
My Son is working in Cyprus (Turkish side) for 3 months, I want to know if I need to upgrade his account to allow him to use internet and phone and text?
Hi,I travel extensively around the world for work, particularly EU and USA. Everything was great with my inclusive add on as the roaming pass but now it seems I need either the EU pass or the Zone 1 and I can’t switch them on and off as needed only e...
Hi. I have bought a eu roaming pack for husbands phone. He can get on internet and get/send texts but can’t send/recurve calls. Tried switching phone off and on again but still doesn’t work. Any ideas. This happens every time we go away..
My spend cap is 30
