Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by • EE Community Support Team
  • 17367 Views
  • 2 replies
  • 13 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by • EE Community Support Team
  • 12164 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by • EE Knowledge Specialist
  • 88366 Views
  • 293 replies
  • 90 Helpful

Resolved! Greece Roaming - extended trip

hi, I am planning a long trip in Greece in the summer for over 5 months, I was wondering if I have a roaming inclusive extra, whether there is a maximum length of time that I can stay abroad for and still use my plan?

Resolved! Inclusive extra ? Has it been changed

I have a plan that has an inclusive extra so I can use my phone in Canada USA and Australia this worked in Canada a year ago but I’ve just got to Australia and It is not working ? ee app is down at the moment 

Resolved! Zone 1 pass not working

I have bought 5 zone 1 passes whilst on holiday in Australia but 2 of them aren’t working. Is there something we’ve not turned on?

Resolved! phone operation in UAE

I recently was in the UAE. I activated roaming before  I travelled. When we landed, I received no confirming text and my phone did not work, calls or texts  or internet. This went on till I crossed the border into Qatar when suddenly everything start...

Resolved! Re: Full roaming add on

I have this included but still had to buy a roaming add on which cost me £2.36 a day?!  I was in EU countries (Palma, Monaco, Valencia, Barcelona, Italy)  I mean what exactly does the full roaming do ?! It’s very misleading and there is no descriptio...

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Resolved! Calls & SMS not working in UAE

HelloI am in UAE and my phone doesn’t connect to any network. No SMS and no Calls. I am on a contract, and don’t need Data in UAE as I have a local sim, just need to receive SMS. I didn’t send ROAMING to 150 as I didn’t need I need it as I won’t use ...

Octavius by • Visitor
  • 1061 Views
  • 2 replies
  • 6 Helpful

Resolved! roaming

How long can I roam for!?