If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
What do I need to do add calls and texts to call home when in Turkey.fp.info it before I go.i used to get bolt ones but I can't find it in app anymore Thanks
I have bought a weeks pass for £25 pounds to use in the States. It worked for a couple of days, including a trip to New York. I went again today and found that nothing works. I can't navigate around, I can't use e tickets and I can't make phone calls...
I have been in Cyprus for a few weeks, using my EE phone to call UK numbers. I visit Cyprus regularly and never had a roaming problem since joining EE 3 years ago. I have an All-Rounder contract, with unlimited everything, including EU roaming. Roami...
Can anyone help? I’m in Spain. I received the welcome message, selected the 7 day pack and I can make calls and receive texts but unable to access data. Was in absolute panic mode as code to access apartment was being sent by email. Thankfully my son...
I checked my plan and it says I have free Roaming in Norway and can use my allowance same as here. I then clicked to set up Roaming and followed the instructions. I was then messaged saying I was set up for roaming but it would cost £2.59 for 24 hour...
Hello, I am based in the UK on a monthly contract but currently in Germany, I bought a 7 day roaming pass and it suddenly stopped working. I've restarted my phone, turned off the wifi etc, but I am having no success. I also tried to contact EE on my ...
I have an old contract which includes unlimited text, calls and 200GB data. I am entitled to use it in EU as I had it before brexit. I’ve checked with customer services and they confirmed this. However last time I went to Spain (I visit my parents ev...
I'm currently in France for a week. I bought a 1 week roaming pass and using my data. I have used my regular 10gb of data and purchased a data add on of additional 10gb. I'm still receiving warnings that ive gone over my usual 10gb allowance, as thou...
I am allowed to use my allowance whilst roaming in Thailand (zone 1) as I have a Full Works SIMO.If someone in Thailand wants to call me do they call my mobile as a "local" mobile or do they need to make an international call?
Hi, I am pay monthly customer currently in Dubai. I have bought the £25 add on to use my UK plan. Does this include making calls from Dubai back to the UK? Have tried to call EE with no avail, & their new visual chat via text link never seems to loa...
