Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by • EE Community Support Team
  • 16950 Views
  • 2 replies
  • 13 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by • EE Community Support Team
  • 11859 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by • EE Knowledge Specialist
  • 87592 Views
  • 293 replies
  • 90 Helpful

Resolved! Roam abroad pass

I get most of my data gifted to me from someone else on the same account, if I get a roam abroad pass for going to Europe can I use this gifted data in the pass or only the 500mb as per my contract?

Rhob by • Visitor
  • 724 Views
  • 1 replies
  • 1 Helpful

Data roaming issue

I have paid £35 for the seven day roaming package but can't find it it is active. Today internet was working for a few hours but now nothing. Is there a daily limit as I can't find any information about this either

Resolved! Roaming in Australia - what is included in Roam Abroad Pass

I've scoured the forum but cannot find a clear statement of exactly what is included in the Roam Abroad Pass when in Australia.  It's all very well saying that I can use my allowance like when I'm at home but, when I'm at home, a call to Australia co...

Roaming

I’m in Majorca and have the roam abroad pass but cannot access anything data/text/call wise except when on WiFi… roaming is on can anyone help please? £25 is a lot of money I’m only here for a week and need it for maps etc

Resolved! Roaming in Morocco

Hi! I went to the ee shop to ensure the correct facts about data roaming charges in Morocco. The ee assistant said ee do not have data roaming available in Morocco and so don’t do data adds ons for there. So the only solution is to buy a SIM card whi...

Janex1 by • Investigator
  • 43660 Views
  • 6 replies
  • 4 Helpful

All mobile service stopped after update

Am currently on holiday in FranceReceived a text saying ‘GREAT news we have updated your settings, please restart your phone’Having done so, all service stopped. I get 5G signal but all data services stopped working  am beyond furious. If I’d been re...

Linkster by • Explorer
  • 1572 Views
  • 8 replies
  • 2 Helpful

Roaming help

Hi, I just arrived in Menorca and am connected to network but have no internet, I have over 30gb of data left, I have used this phone abroad before with no issues, I also increased my spend cap to £50, bizarrely the wife's phone which is on my accoun...

Re: Cannot connect to data services

Also having same issue.  Switched to EE from BT a month ago with two SIM only mobile phones (mine and my sons - both iphones) - nothing but issues.   I fell for the EE Broadband and two unlimited data/text/calls sim deals.  Also tried the same things...

KiwiDi by • Visitor
  • 619 Views
  • 0 replies
  • 0 Helpful