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Roam Abroad Pass

denisemolloy
Explorer

I have SIM only paid monthly.    billed 15th of the month.

I am going to USA  during September for 3 weeks.

If i pay £25 for the Roam Abroad Pass  from today or tomorrow will they only charge me once for September?

 

 

8 REPLIES 8
XRaySpeX
EE Community Star
EE Community Star

No, you'll be charged pro-rata until the 14th (£10.83 for 13 days)+ £25 for the rest of your trip = £35.83 total.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
bristolian
EE Community Star
EE Community Star

The pass is charged per billing month, not calendar month.

From date of activation until your following bill cycle, you are charged pro-rata. From that point on, the pass remains active for complete billing months until you remove it.

For example, you mention your bill date being the 15th. If you activate it today, you'll be charged pro-rata from 02/09 > 14/09. Then for each billing month you retain the pass you will be charged a complete £25

Whenever you remove the pass, it remains active until the day before the next bill is produced - at that point it's removed and charges stop.

I only need it to 15 Sept so I have to say that is rediculous and excessive
charging for days I do not need.

I thought you were going for 3 weeks. That'll take you way beyond the 15th.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
bristolian
EE Community Star
EE Community Star

You can pay for your USA roaming usage on one of 3 bases.. Just need to decide which is most cost-effective for your individual requirements.

£25 per billing month for full use of your UK allowances

Pay per-minute & per-text as per https://ee.co.uk/help/help-new/roaming-costs 

Choose one of the following bundles covering voice calls & texts..

bristolian_0-1725128100638.png

It's a con. Online details simply say monthly charge they do not mention
the actual charging details. It will now cost me over £38. I switched on
today but font need it until 4th.

I will be changing from EE when my contract is up.

It means you have to organise your holidays around your bill date.
I will mostly use WhatsApp.
But someone may call or text me.
I may need to text a few times.

@denisemolloy wrote:
Online details simply say monthly charge they do not mention
the actual charging details.

Taken from https://ee.co.uk/help/mobile/roaming/roam-abroad-pass 

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