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Not receiving calls or texts from the UK whilst on holiday

Barkley1
Explorer

I am currently on holiday in Greece. I have EE Roaming etc. I can make calls and send texts to the UK but I cannot receive texts or calls back. Help please.

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Barkley1  If you can make calls and send texts then roaming is working  but have you tried just restarting the device?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Yes. Its a weird one. Turned phone off and on. Turned Airplane mode off and on again. Just phoned my daughter, it worked fine but she couldn't ring me back, voice message saying I wasn't available.

Debbie_G
EE Community Support Team

Hey @Barkley1 

Welcome to the community.

Could you try a manual network search and connect to another provider? If you need any help doing this, please let me know what device you're using.

Debbie 🙂