Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by • EE Community Support Team
  • 17470 Views
  • 2 replies
  • 13 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by • EE Community Support Team
  • 12248 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by • EE Knowledge Specialist
  • 88575 Views
  • 293 replies
  • 90 Helpful

Resolved! Good bye, Auf Wiedersehen, Au revoir & Arrivederci...

Well after more than a decade of being with EE, just got a text from them telling me my £8/month legacy SIM only tariff is ending in 4 weeks. They'll be raising it to £15/month, an 88% price hike, for EXACTLY the same benefit, unlimited calls, unlimi...

stephen5000 by • Skilled Contributor
  • 2015 Views
  • 10 replies
  • 8 Helpful

Roaming pass

I purchased a roaming pass and n uk and am now in Canada. Do I need to turn data roaming in settings on? 

Resolved! Guernesey

I was surprised to find from my EE bill that Guernsey is treated as a foreign country, both for calls to the island and for roaming charges when you are there. The landline numbers on Guernsey seem to be part of the UK national numbering scheme, whic...

AlanW69 by • Explorer
  • 1337 Views
  • 4 replies
  • 1 Helpful

Resolved! Contacting ee while abroad

No service on my ee sim while abroad can’t call ee or anyone only have mobile data on a French sim

Receiving txt abroad

Hi I’m in Barbados and I can’t receive calls or txt, I haven’t spoken to EE about being abroad and I now cant call them or txt them, I’m not the most tech savvy person, was wondering if anybody could help or point me in the right direction thanks 

Carlf2 by • Explorer
  • 1560 Views
  • 9 replies
  • 9 Helpful

Resolved! Raoming

Currently in Turkey. Can't access any network. I have upped my spend cap. Added roaming to my plan. Can't get hold of ee as they only take calls and have no live chat. Currently up **bleep** creek without a paddle as the bank have frozen my card and ...

Resolved! Re: Roaming while in the USA

Australia will be switching of 3G calling from 1st Nov 2024Their 2G networks are already switched of, so will EE have VOLTE support in Australia and if so which network.  

Farnd29 by • Explorer
  • 568 Views
  • 1 replies
  • 1 Helpful

EU roaming voicemail

I have EU roaming on my EE account, but have just been charged for accessing voicemail while in Portugal. Is this correct?

Resolved! Norway

I am going to Norway next week can I add data to my plan for a week as there is no WiFi in the apartment we are staying in