09-10-2024 03:22 PM
Hello, I have a pay monthly account and just bought the £25.00 travel pass. I've been in Europe less than 24hrs and already my bill says it's going to be £50+ more than normal. I'm not making calls or sending texts, just using data. Please help me from getting a huge bill. What's going wrong?
09-10-2024 06:23 PM
Hi @Ceirios1
Welcome to the community.
When you check your EE App/EE Online account, does it say what the extra charges are for? Whereabouts are you?
Chris