Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 14945 Views
  • 2 replies
  • 13 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 10668 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 83102 Views
  • 290 replies
  • 89 Helpful

Best data roaming for Vietnam and Cambodia

I will be travelling in Vietnam and Cambodia for 3 weeks and wondering about best approach for roaming costs. I have a UK monthly contract and would like to be able to take calls (usually on WhatsApp) and use internet and some apps 

Data Roaming Charges in Asia

Travelling to Asia and want to know the best way to avoid huge data charges. Can't seem to get through on the numbers EE provide. Can anyone help?

KarenSh by Visitor
  • 719 Views
  • 2 replies
  • 2 Helpful

using mobile in Poland

Hi,I cannot use my mobile phone whilst in Poland, cannot make any calls. I tried to fix the issue; changing the limit cup on my phone, mobile date etc. and I am still blocked. Can someone from technical support phione me on my mobile? Thank youMichal

Michal29 by Visitor
  • 898 Views
  • 2 replies
  • 0 Helpful

Activate roaming

Good day, I have just arrived in South Africa and can not find anywhere on the app for a live chat. What is my best way to get in touch for I can't make calls or txt.Sincerely,Frans  

Franz14 by Visitor
  • 588 Views
  • 1 replies
  • 1 Helpful

Resolved! Adding pay as you go from Thailand

Hiive closed my account in the uk before going to Thailand. I want to add some roaming from Thailand but I’m not receiving passcode the are sending me on my English number. I’m going in circles  can’t log in to my Ee app. czn someone help pls what do...

MMS disabled on iPhone while overseas

My iPhone has MMS messages disabled.I was surprised to find I'd been charged £8.20 to send 10 messages while in the US last month (Roaming plan enabled). Upon querying this with Customer Service, I was told they were MMS messages, not SMS, which is w...

moonfruit by Investigator
  • 939 Views
  • 1 replies
  • 1 Helpful

Resolved! Roaming in Egypt

Hi everyone  Im going to Egypt  next week, but am confused ( normal for me) about Roaming. It appears there are no packages that will cover Egypt. The advice is that I will get a link when i land there and to follow that . My question is - has anyone...

Resolved! Roaming France

hiwhat do I need to do to have an internet in France?

Laur1098 by Visitor
  • 587 Views
  • 1 replies
  • 1 Helpful