Roaming

A place to ask questions and share tips about using your phone abroad.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 16231 Views
  • 2 replies
  • 13 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 11441 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

EE_Beach_7328.jpg
JordanTA by EE Knowledge Specialist
  • 85366 Views
  • 290 replies
  • 89 Helpful

Resolved! WHATTSAPP QUERY

Hi,If I call the UK on whattsapp from Morocco, is it free?

BaliK87 by Visitor
  • 569 Views
  • 2 replies
  • 0 Helpful

Data add on for use when I travel to Australia ?

I wish to add extra data to my existing SIM only pay monthly plan on a temporary basis whilst visiting Australia for a few weeks later this month.An EE adviser that I spoke to today told me that it is possible to do so but I must buy the add-on befor...

gumdrop61 by Investigator
  • 4314 Views
  • 16 replies
  • 3 Helpful

£300 overcharge for data roaming

Spoken to various EE customer service advisors who have each confirmed that my all inclusive roaming extra means I can use my plan data as normal in EU and USA (plus a couple of other places).So to my surprise I received notification of a £300 overch...

Abbyx0 by Investigator
  • 1980 Views
  • 8 replies
  • 1 Helpful

Resolved! Roam Abroad Pass Morocco

Hi, I always use the Roam abroad pass when I go away. Is it correct you can't pay the £25 for the month for this for Morocco? Thanks for any help you can give me.

Resolved! USA Roaming charge.

Is it correct that having previously paid £25 for a month of USA roaming it will now cost £100?

Fen5 by Visitor
  • 662 Views
  • 1 replies
  • 0 Helpful

SIM is not working internationally!

Hello allplease helpI got a SIM card; activated it in London then I travelledIt doesnt work: no calls or data; just receive SMS! I cant login into app because data is not workingdont know what to do! I just want it to work normally abroad; i am curre...

Resolved! Roaming plans

Does Zone one in the roaming plans cover Barbados and the US Virgin Islands ?

diddlyf by Investigator
  • 682 Views
  • 2 replies
  • 1 Helpful

Roam Abroaf

I have just arrived in Australia for a month and would like to purchase a Roam Abroad Pass. Have received texts from EE but instructions don’t seem to work. Can anyone give me simple instructions please.Wilson