Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 4837 Views
  • 0 replies
  • 11 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 5796 Views
  • 4 replies
  • 19 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 54476 Views
  • 290 replies
  • 89 Helpful

Resolved! Unable to make calls

I am visiting Oman. I have done everything suggested, set my phone and account right, paid for additional add on's and been notified I can make calls etc by EE but nothing, Apart from from call 150. I cannot because I cannot make any fu*(ing calls!Ad...

Resolved! Roaming in poland

Hi. Next week I’m off to Poland. Can anyone tell me how I can buy the roaming  7 day pack?  Or do I get notified by ee on arrival in Poland ? just can’t see anything in their app explaining any of this thanks 

Receiving calls from UK while I am in Hong Kong

Hello I would like to know does Rest of World Minutes add-on include allowance on receiving calls from UK while I am living aboard (e.g. Hong Kong)?  Or it still charge the roaming rate of £1.8/min? Thank you.

Resolved! U.S.A Data Roaming

Am going to USA next week - my plan says I can buy the Roam Abroad Pass for £25.00 and use my phone as I would at home.  I have done this before in North America, with varying degrees of success (often it just doesn't work, and many places there have...

Napey by Explorer
  • 9196 Views
  • 3 replies
  • 3 Helpful

Using Data in Tunisia

I arrived in Tunisia yesterday, I'm struggling to connect to any network to use my data. I signed up for ROAMING, i have no spend cap. I need to be able to receive texts for authentication on some of my apps. thanks

Hiten096 by Investigator
  • 13491 Views
  • 7 replies
  • 1 Helpful

No service in Turkey, can’t call help or text

I really need some help asap. my phone won’t work here in Turkey. I get no signal. Have tried rebooting phone several times and turned off automatic network selection to try manually selecting all available networks. None show with any signal even th...

Tom8to by Investigator
  • 4832 Views
  • 8 replies
  • 3 Helpful

Re: Use my phone in Australia

That is all well and good but we didn’t want roaming as we have wifi at our residence but I can’t use the phone even to contact ee

HCD by Visitor
  • 15854 Views
  • 1 replies
  • 1 Helpful

Resolved! Turkey roaming

When I go to Turkey will I be charged if I just have phone turned on and if someone calls me but I don't answer call or if I don't read any txt msgs.Will I just be charged for roaming.  

Resolved! Turkey Roaming

Im going to Turkey on Sunday and wondered what i purchase to have roaming and data while there?I seem to have an add on called EU roaming  at 2.29 a day but that won't cover it as its not in the EU.Would a £15 Roam abroad pass work or the data travel...

Resolved! Roaming in Germany

Hi just arrived in Germany and I can’t get a roaming service provider. Don’t normally have problems when in eu

MTaggart by Visitor
  • 5892 Views
  • 2 replies
  • 0 Helpful