If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
HiI'm going to Mallorca this weekend and know about the £2.47 a day charge - is this added to my bill? My son also has a line on my account so he will also have £2.47 added to my bill for the duration?Re. the spend cap - I've set each line a spend c...
Iv just landed in Belgium and I am unable to make outgoing calls. I get an automated message from a lady saying “this number is unauthorised”. I can receive calls, text, WhatsApp use data etc but I can not make out going calls. I have tried the EE Wh...
Hi, I am going to Australia for a month so I have got the Roam Further add-on which allows you to use the same minutes and data allowances that you have in the UK when you are in some countries outside the EU including the US and Australia. But I am ...
I have EU Roaming - sounds silly but does that cover me in Poland? thanks
I also have the roam further package for £25 trying to make calls in the usa and I cannot as it says my calls are not being connected . My text messages go through fine . It says roaming is enabled . Can someone please give me some advice
Hi there, I have purchased a roaming package for £25 a month. I understand calls to and from the UK are included. Are my voicemail and 0800 numbers included too? Thank you
but what if you didn’t do this before leaving the UK? I can’t seem to contact customer services by any means. Thanks in advance for any help.
I am in the US and have Roam Abroad pass installed to my 24 months monthly plan. My data is working and i can make calls inside the US and to the UK (with a very unstable connection but it's working at least), but I can't receive any calls or message...
Hi, I’m having the exact same issue but am currently roaming in the USA. Can receive and send texts but no calls will go through. Worked before I switched eSIM to new iPhone 16. Community - help!!!
Hello I'm now in Europe and my network doesn't work? How can I use it?
