Roaming

A place to ask questions and share tips about using your phone abroad.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 7792 Views
  • 0 replies
  • 12 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 6827 Views
  • 4 replies
  • 19 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

EE_Beach_7328.jpg
JordanTA by EE Knowledge Specialist
  • 63887 Views
  • 290 replies
  • 89 Helpful

Resolved! Extra charges for using WhatsApp while Roaming in Spain

I have the £20/m month roaming pass for use while I'm in Spain for 2 months. I expected to be able to use WhatsApp without charge. Then I read that I may be charged extra to use this app while Roaming abroad and am rather confused as to exactly what ...

karis6197 by Established Contributor
  • 4967 Views
  • 6 replies
  • 4 Helpful

Roaming not working in France

Hi:  I’ve got roaming as a free add on with my contract but it’s not working in France. My spend limit cap is set at £10. Can you assist?

Resolved! Re: Help please - contacting EE

I'm in exactly the same position.  I travel abroad tomorrow, and confused like hell on the different messages given on the EE hub.  So just wanted to chat to someone to understand if I was correct in my thinking.  Definitely thinking of changing to a...

CristianJ by Contributor
  • 879 Views
  • 7 replies
  • 4 Helpful

Moved from BT to EE - Problem with btinternet email

Also travelling in US but here for six weeks.  Was persuaded to move to EE, within the BT group (!), when BT contract ended last month, given all assurances that everything would work the same, explained about trip to US etc. Clearly they lied. Total...

iPhone won't connect to any netwrok

Hey,  I'm currently in the USA and my phone won't connect to any service provide. It just says SOS in the top right, i have the roam abroad pass on my phone and never had this issue before. It won't let me call 150 either to speak to someone and the ...