Roaming
A place to ask questions and share tips about using your phone abroad.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 7924 Views
  • 0 replies
  • 12 kudos

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 6898 Views
  • 4 replies
  • 19 kudos

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

EE_Beach_7328.jpg
JordanTA by EE Knowledge Specialist
  • 64003 Views
  • 290 replies
  • 89 kudos

Resolved! Roaming in Russia

Hello,I am travelling to Moscow Russia. Can I use roaming there? How to switch it on in Russia?Thank you,   

elenatoo by Valued Contributor
  • 1215 Views
  • 2 replies
  • 2 kudos

Resolved! Data Only SIM Speed

Hi,I am considering buying a EE SIM to use in my Mobile Router.  I read through the T&C's for the PAYG and Pay Monthly Data Laptop and Dongle plans (from August 2024) and there is no information in there regarding data speeds and prioritization.  I v...

MrWB by Investigator
  • 3935 Views
  • 8 replies
  • 3 kudos

Resolved! Extra charges for using WhatsApp while Roaming in Spain

I have the £20/m month roaming pass for use while I'm in Spain for 2 months. I expected to be able to use WhatsApp without charge. Then I read that I may be charged extra to use this app while Roaming abroad and am rather confused as to exactly what ...

karis6197 by Established Contributor
  • 4990 Views
  • 6 replies
  • 4 kudos

Roaming not working in France

Hi:  I’ve got roaming as a free add on with my contract but it’s not working in France. My spend limit cap is set at £10. Can you assist?

Resolved! Re: Help please - contacting EE

I'm in exactly the same position.  I travel abroad tomorrow, and confused like hell on the different messages given on the EE hub.  So just wanted to chat to someone to understand if I was correct in my thinking.  Definitely thinking of changing to a...

Moved from BT to EE - Problem with btinternet email

Also travelling in US but here for six weeks.  Was persuaded to move to EE, within the BT group (!), when BT contract ended last month, given all assurances that everything would work the same, explained about trip to US etc. Clearly they lied. Total...