Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 5071 Views
  • 0 replies
  • 11 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 5887 Views
  • 4 replies
  • 19 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 54720 Views
  • 290 replies
  • 89 Helpful

Resolved! Making calls from abroad

Hi I am going to Turkey on Friday and have purchased the 30 mins calls from anywhere so I can contact my elderly mother. Following your thread I was planning to turn mobile data off when there so I don’t get charged for data. Does this mean I can’t m...

Susiecal by Investigator
  • 449 Views
  • 3 replies
  • 2 Helpful

Roaming in Somalia

Hi there I’m just stuck I can’t get access into my Roaming can you help 

Jaamac by Explorer
  • 660 Views
  • 3 replies
  • 1 Helpful

Resolved! roaming greece

Hello,I am going to Greece for 2 weeks. Could you please advise me when I should text RO GREECE to 150? From the UK or when I am in Greece?  

elenatoo by Valued Contributor
  • 749 Views
  • 6 replies
  • 4 Helpful

Resolved! Contacting EE technical help from abroad

In Currently in Egypt and husbands iPhone 15 has stopped working.its connected to local wi-fi as are all the devices, but he can’t make/receive calls texts or use what’s app.we have tried the usual - turn in off airplane mode etc but nothing works.tr...

Mrswatto by Explorer
  • 452 Views
  • 3 replies
  • 2 Helpful

Is it possible to speak to a customer service person???

Good afternoon all,I have a problem receiving calls and texts while in the EU. I can make calls and texts but not receive. Is there a person out there that can help. I've checked the phone settings and roaming etc. and all looks fine. It's a problem ...

Listed by Visitor
  • 385 Views
  • 2 replies
  • 0 Helpful

Roam in EU/Serbia

Hi.  I have a free add-on to my pay monthly mobile plan called 'Roam in EU' .Can anyone advise which countries this covers - and is Serbia is excluded as a non-EU country?  If so, what do I  need to buy as the extra add-on to secure roaming there?  T...

ciaskin by Investigator
  • 2403 Views
  • 4 replies
  • 7 Helpful

Recieving txt message abroad

I did t activate roaming and I can't find how to activate it through my re account I need to access an important txt message ASAP

Khd1986 by Visitor
  • 327 Views
  • 2 replies
  • 0 Helpful

This problem

I’m having this problem too and sooooo irritated as the cs just keeps sending me texts with info that isn’t helpful, or when I get through to technical support I get disconnected. 

Meswartz by Explorer
  • 297 Views
  • 1 replies
  • 0 Helpful