If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
I have a business account and need to go to Aus and NZ for a month. What is the cheapest way of using my EE phone there?
I am in Belgium currently and need to buy an EU roaming addon for my pay-as-you go monthly package. When I go to the page on my account it’s saying the page isn’t working, and has been saying this since yesterday.Is there an alternative way of buying...
I currently pay £13pm for the 30 Day Essential SIM 25GB £30Which add on do I need to be able to use my phone in the United States (just text and internet really. I won't need to call anyone)On my online account I can see the option to add an Internat...
Hello, I need urgent assistance regarding receiving sms (I.e. bank, PayPal codes, government apps) abroad. I travel often to SE Asia and my EE card has always worked well. I pay the simple business monthly charge. Roaming option is on my iPhone, I ha...
While in the UAE since last Wednesday, I have not been able to receive OTP from banks and utilities, etc. Normal SMSs from the UK are fine. What can I do please?
Hi all, I am really confused with this situation hope someone can help me out here. I often travel abroad but I don't want to pay for roaming as I don't need it. The problem is that my EE sim doesn't have any reception while I am abroad even just to ...
I heading to Australia and the roaming charges are £25 a week.After much discussion there is nothing EE/BT can do to reduce this before I go.So after 30 years I will be leaving BT/EE. Customer loyality means nothing.
Hello, I already paid £10 for EU roaming in Italy but I still cannot use it. Can you please help me to check?
Hi, I've been in India for about 9 days now. Initially I paid for the 7 day roaming add on for 3 phones (all on my account).That expired and I've been able to buy another 7 days for my son/wife...but can't get anything for me. I get a message saying...
My daughter is now in America (went 6 Dec) and as far as she was aware she activated a £25 weekly roaming pass upon landing but is unable to make use of it since, as it never became live. Her phone says it is activated and shows a countdown of time...
