Roaming

A place to ask questions and share tips about using your phone abroad.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 14255 Views
  • 2 replies
  • 13 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 10383 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

EE_Beach_7328.jpg
JordanTA by EE Knowledge Specialist
  • 82391 Views
  • 290 replies
  • 89 Helpful

Resolved! Roaming USA

Traveling to the States for 10 days in January and I will be using the phone for business with a requirement for e-mail and some limited downloading. What is my best add on and will it cover me for calls to the UK

PJS58 by Visitor
  • 962 Views
  • 3 replies
  • 5 Helpful

Resolved! USA roaming costs

If I pay the £25 for 7 days when I’m in the USA do I also have to buy a separate roaming pass (app isn’t too clear tbh) as well?? Or will the £25 cover me for calls messages AND data whilst out there? Thanks in advance 

Resolved! Australia and New Zealand

I have a business account and need to go to Aus and NZ for a month. What is the cheapest way of using my EE phone there? 

Lingview by Visitor
  • 698 Views
  • 2 replies
  • 0 Helpful

Add-ons page not working and unable to buy roaming package

I am in Belgium currently and need to buy an EU roaming addon for my pay-as-you go monthly package. When I go to the page on my account it’s saying the page isn’t working, and has been saying this since yesterday.Is there an alternative way of buying...

Which add on to use my phone in the United States?

I currently pay £13pm for the 30 Day Essential SIM 25GB £30Which add on do I need to be able to use my phone in the United States (just text and internet really. I won't need to call anyone)On my online account I can see the option to add an Internat...

No longer receiving SMS abroad

Hello, I need urgent assistance regarding receiving sms (I.e. bank, PayPal codes, government apps) abroad. I travel often to SE Asia and my EE card has always worked well. I pay the simple business monthly charge. Roaming option is on my iPhone, I ha...

Resolved! Cannot receive OTP while overseas

While in the UAE since last Wednesday, I have not been able to receive OTP from banks and utilities, etc. Normal SMSs from the UK are fine. What can I do please?

hchan by Visitor
  • 750 Views
  • 1 replies
  • 0 Helpful

Resolved! Do I need to switch roaming on in order to receive text messages?

Hi all, I am really confused with this situation hope someone can help me out here. I often travel abroad but I don't want to pay for roaming as I don't need it. The problem is that my EE sim doesn't have any reception while I am abroad even just to ...

LPhan by Investigator
  • 25474 Views
  • 15 replies
  • 7 Helpful

Roaming charges for Austrilia

I heading to Australia and the roaming charges are £25 a week.After much discussion there is nothing EE/BT can do to reduce this before I go.So after 30 years I will be leaving BT/EE. Customer loyality means nothing. 

Peter298 by Visitor
  • 736 Views
  • 4 replies
  • 0 Helpful