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I’m abroad in Poland and need data roaming

Lisa85
Visitor
 
3 REPLIES 3
Schockwave
EE Community Star
EE Community Star

Hello @Lisa85 ,

Welcome to the community,

Are you on pay as you go or contract? If on contract, did you activate roaming on your account? No need if on pay as you go, as it is already enabled.

Did you receive the welcome message once you landed in Poland?

You can add data roaming yourself.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
bristolian
EE Community Star
EE Community Star

Is it data-roaming you need? in other words, you can already voice-call roam and text-message roam, but you just don't have any data bundle?

Or are you not able to connect to any local networks in Poland, and thus roaming itself is the problem?

Are you on pay-monthly or PAYG?

XRaySpeX
EE Community Star
EE Community Star

@Lisa85 : Why? Can't you roam at all or is it just data that doesn't work there?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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