Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 5290 Views
  • 0 replies
  • 12 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 5950 Views
  • 4 replies
  • 19 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 55262 Views
  • 290 replies
  • 89 Helpful

Resolved! Activate roaming abroad

Quick question - how do I activate roaming abroad at the 2.47 per day? Going to France for a 5 days next week. I've tried the the link in the texts sent by EE but it keeps saying something gone wrong!

rob9669 by Visitor
  • 468 Views
  • 1 replies
  • 1 Helpful

Can’t call 0330 from abroad

Calling these numbers from USA - I have a roaming add on… but answers with various different messages - music, recorded person asking me to state my name etc.. why is this? It should be the same as in the uk??

leanaugh by Investigator
  • 3051 Views
  • 9 replies
  • 4 Helpful

Resolved! Roaming in Russia

Hello,I am travelling to Moscow Russia. Can I use roaming there? How to switch it on in Russia?Thank you,   

elenatoo by Valued Contributor
  • 1044 Views
  • 2 replies
  • 2 Helpful

Resolved! Data Only SIM Speed

Hi,I am considering buying a EE SIM to use in my Mobile Router.  I read through the T&C's for the PAYG and Pay Monthly Data Laptop and Dongle plans (from August 2024) and there is no information in there regarding data speeds and prioritization.  I v...

MrWB by Investigator
  • 3436 Views
  • 8 replies
  • 3 Helpful

Resolved! Extra charges for using WhatsApp while Roaming in Spain

I have the £20/m month roaming pass for use while I'm in Spain for 2 months. I expected to be able to use WhatsApp without charge. Then I read that I may be charged extra to use this app while Roaming abroad and am rather confused as to exactly what ...

karis6197 by Established Contributor
  • 4417 Views
  • 6 replies
  • 4 Helpful

Roaming not working in France

Hi:  I’ve got roaming as a free add on with my contract but it’s not working in France. My spend limit cap is set at £10. Can you assist?