Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by • EE Community Support Team
  • 17475 Views
  • 2 replies
  • 13 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by • EE Community Support Team
  • 12253 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by • EE Knowledge Specialist
  • 88601 Views
  • 293 replies
  • 90 Helpful

Mobile data

Good morning would like dates why in Finland 

Luke280 by • Explorer
  • 629 Views
  • 3 replies
  • 1 Helpful

Roaming in France

Hi. If I have an unlimited data plan, with free roaming, am I right in understanding that I can only use 50gig of data in France before I start being charged. Thanks

Mozzyc by • Visitor
  • 1169 Views
  • 2 replies
  • 3 Helpful

No roaming text for USA

I have roaming enabled as I use it all the time in Europe. I sent the roaming text to 150 before I leftI received a text saying u get 500mb of data a day for £6.74. I tried sending the roaming text again but it was not sentI just want to sign up for ...

Jojojo123 by • Investigator
  • 1260 Views
  • 10 replies
  • 1 Helpful

No mobile service in France

Hi, have come through the Channel tunnel to have No mobile service at all, all other devices on EE in my group have connection. I only have the satellite logo, any fixes ?

Roaming issues in EU URGENT

Hi I'm in Denmark for work and really need my phone to make calls and send texts. I had the message from EE acknowledging I'm in the EU but texting ROAMEU RO DENMARK etc to 150 just tells me I don't have a spend cap when I do of £30. The phone connec...

spoonlamp by • Investigator
  • 1278 Views
  • 4 replies
  • 0 Helpful

Roaming text not recieved in USA

Support on USA roaming. I didn't receive any text when I entered the USA so havnt been been able to set roaming up. I've been on 5G but have no idea what costs I'm incurring. I thought I had set up roaming a few days ago but when on the bot messaging...

Resolved! Eu roaming in France issues urgent

Evening all, I’ve travelled to France today and ever since I got off the euro tunnel, I have had issues trying to connect to any sort of service. I have tried to text 150 “ROAM EU” but the text will not go through. I’ve tried to call 150 or the 07 nu...

Using Mobile in Australia

I turned on my Roaming in the UK for AustraliaI get a message saying it's all setup and I'll get a text when I get here to choose to set up a package or notOn the layover in Dubai I got a text about setting up for there, I didn't as only there for co...

Fen80 by • Investigator
  • 2608 Views
  • 5 replies
  • 7 Helpful

Beyond frustrating! Roaming Pass

What fool decided to change the Roam Pass - currently in Oz for three weeks. It’s now costing £25 per week to use. I eventually got the first week and it told me it was about to expire so brought another week and no confirmation, just nothing. Nothin...

Bolt12 by • Established Contributor
  • 2201 Views
  • 4 replies
  • 3 Helpful