Roaming

A place to ask questions and share tips about using your phone abroad.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by • EE Community Support Team
  • 16875 Views
  • 2 replies
  • 13 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by • EE Community Support Team
  • 11817 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

EE_Beach_7328.jpg
JordanTA by • EE Knowledge Specialist
  • 86886 Views
  • 293 replies
  • 90 Helpful

Resolved! Calls and text in USA

I have a full data roaming package purchased for the USA but am unable to make any calls or text messages. Have checked all settings and but can’t make or receive any calls or messages that aren’t over WiFi. I can’t call 150 for help and this is the ...

Can't call from Switzerland

Received the confirmation text that I can use my minutes to call in the EU and UK same as when I'm in the UK. However, no calls are going through. Please advise!

d5222 by • Explorer
  • 1539 Views
  • 6 replies
  • 4 Helpful

Resolved! Eu roaming inclusive extra and full roaming

So I called EE today and I wasn’t sure what to do as I never really go abroad that much. So I have the choice to change my inclusive extra and it isn’t letting me but also that when I look on the app it says I’m using full roaming and I have a WiFi b...

Roaming

Hi all,I didn't manage to text ROAMING prior to arriving in France. Is it possible to activate my roaming now I'm out of the country. I obviously can't text 150 because I have no data. Cheers!

Resolved! roam like home-allowance confusion??

i was recently in the canaries and on my first day there bought a 7 day roam like home add-on, it’s the first time i’ve been abroad whilst with EE so i figured it’d be the best option. i’ve just had a text saying i no longer have access to my UK allo...

ebm2002 by • Explorer
  • 1401 Views
  • 3 replies
  • 4 Helpful

Resolved! Inclusive Extra - EU Roaming

We go away to Spain on Friday. Whenever we have gone to Europe, I've always switched my Inclusive Extra on my contract to EU roaming.I've just gone to swap it over and I only seem to have the option to switch to ROW Zone 1 which, as far as I can tell...

Resolved! Roaming

I am in Thailand and need to add a data pass to my daughters phone how do I do this 

Bev1971 by • Visitor
  • 459 Views
  • 1 replies
  • 3 Helpful

Resolved! Conflicting information

I will be travelling to Malta next month. I have a sim only full works plan that includes roaming in the eu and further. When I texted 150 Roaming to enable roaming, the message comes back saying I need to increase my spend cap (currently £0) as it w...

hohihon by • Contributor
  • 1357 Views
  • 8 replies
  • 7 Helpful

Resolved! Roaming

Hi,I would like to apply roaming to my sons number whilst he is in Spain.  I am really struggling with it?Thanks

Abersoch by • Investigator
  • 503 Views
  • 3 replies
  • 7 Helpful