If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Hi I’m having a major issue im in Italy but my roaming is blocked for calls and texts, texts won’t send and when I call it just says I’m blocked from making callswhen I go on EE chat it says text 150 to set up but I can’t text then it says call but I...
I am in Indonesia, I switched to PAYG recently and I topped up my account yesterday (I think).The 150 service is not working and I am unable to see my status/balance from the app or the website.What the best way to resolve this issue?
I have only just realised that the subscription for Roaming Abroad is on a monthly recurring basis. As such I have been paying for this several months after returning from holiday.Is there an easy way to stop the subscription as I cannot seem to loca...
On 3 January I contacted EE and spoke to agent Clare. I said that my wife and I would be using pour mobiles (both managed by a single EE account) in both France and Spain for the next 6 weeks. She confirmed that she had set us both up for Roaming2...
Neither of my mobiles will connect to the local networks in Grenada. I only need voice and SMS not data H. I can't call customer services because I don't have a working phone. How do I get it turned on?
If you receive a call from uk while in Portugal does the caller get charged international ?
I am on holiday and have roaming on my phone but it is not working
I AM IN ANTALAY. TRIED CONTACTING EE ON "Call us Monday to Friday, 8am to 9pm Saturday and Sunday, 8am to 8pm Call from outside the UK +44 (0)7953 966 150 Roaming charges may apply.". IT JUST DOES NOT WORK!!!!!!! TRIED DIALING 150, NOPE THAT DOES NOT...
I have previously had roam abroad pass in my package as a inclusive extra. I see it's all changed now and I am planning a trip to usa. There is a extra there now that says roam pass ROW, then states eligible countries in Row1 zone.Does this mean usa ...
Hi I have a 30 day sim only contact that started June 2021 and I have left it to roll over even since, does it still include inclusive EU roaming as it used to say this in the app but it no longer says this?
