If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
How can I get urgent help from EE whilst abroad in Australia. Both my son’s and my calls are somehow blocked despite me having arranged a contact to cover calls abroad. He URGENTLY needs to call someone but even EE calling is blocked
I am confused what is the difference between purchasing the pass and roaming. Surely I buy the pass to let me use my contract's minutes SMS and data why do I need to add roaming and do I then also have to pay additional roaming charges? Why do EE ma...
Been in Ireland for 2 weeks. Last week my Mobile Data worked, this week it doesn't. I haven't changed any setting since, I have an unlimited plan so haven't run out of data. Roaming is on. I can see I have full bars and it claims I have 4g but no int...
i’m in japan too having the same issue and i’m unable to call or text the number provided. i’m unable to do basic things like receiving verification codes. i need help!
Hello, I’m getting mixed info from the EE app, EE website and the text confirmation. Regarding roam when abroad, I have the roam abroad pass as an inclusive extra the text and app both say I need to buy a pass when abroad, but the website say it’s in...
I am currently on holiday in Barbados and am unable to activate my roaming.I didn't text 150 before I left the UK and recieved no welcome msg from ee when we landed.As I am unable to activate,I am unable to call or text ee and the automated chat isn'...
Dial the number, and after a few seconds I am cut off. I have called this number many times before
I am in Canada and want to text home (the UK). I am able to receive texts but I am not able to send, call out or receive calls. I have Credit in my account, 20, enough to cover the services. Roaming is switched on, wifi calls off. Any reason it's not...
I am abroad. I could not access my account. I paid my bill through the bank but now I can’t take calls or anything. I tried to change network selection as it worked before. But it didn’t work this time
