If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
HelooI have got charged extra charges when I spoke to them they said it is the roaming charges for answering the call from other country. I have opted out from international calling if that is the case I should not get any incoming calls as well. I a...
I transferred one my numbers to EE from BT on 9th December, at the time I explained that it would need to be used in the EU in March for about 16 days. I was advised about the daily rate (£2.47), but that a monthly Roam Travel Pass for £25 would be m...
I’ve just received a text today to inform me as below;“Hi from EE. We've removed your Travel Data Pass - if you didn't ask for this, it's because we're shaking up our roaming products. Please go to ee.co.uk/go/roamingrefresh for the best way to stay ...
Hi i am abroad and had not realised I needed to call EE to enable roaming I now have not ability to call EE to resolve. there also appears to be no option for live chat what is the resolution please?
Hi, I have been travelling for the past 9 months, but I received a message stating this"Hi, just a reminder that you need to make a chargeable call/text or use data otherwise you may lose your number and any available credit. To check your balance te...
I have turned off data roaming. I have let ee know I am abroad via the text message I recieved when I landed. I have connected to the hotels WiFi but I can't pick up my voicemail. I have changed the spend cap on my account please help
Hello everyone,I’ve been using my EE SIM in Pakistan for almost 2 years now, and it has been working fine until recently. A few days ago, I received a text from EE stating that I need to make a chargeable call or send an SMS to keep my SIM active. Ho...
I need a day pass as I'm in Ghana. How do I subscribe to it
Good morning, can any help. Spoke to ee last week and was told because of the tariff am on i could use my mobile in Vietnam as i do in the UK. But I’ve just spoken to ee again and just been told i can’t, can anyone help plus i’m glad ive just found o...
Hi,I have a same problem. I use Pay monthly sim from EE, and travelled to India from UK a couple of days ago. Before travelling, I enabled Roaming and set the spend cap and also enabled the roaming on my device. I can use data services, however I can...
