Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 4866 Views
  • 0 replies
  • 11 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 5804 Views
  • 4 replies
  • 19 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 54493 Views
  • 290 replies
  • 89 Helpful

Resolved! Roaming in USA not working

Hi all!Set up roaming package before leaving UK. Forgot to text roam, roaming not working, can't send text, tried calling from hubby's phone but it just said to text roaming g to 150 which obviously I can't! Any ideas clever people in my phone? Posti...

Stickc by Visitor
  • 460 Views
  • 2 replies
  • 0 Helpful

Using the Roaming Bundle

Hi Community, I am going to the USA for 5 days and was looking at the Roaming Bundle deal. As far as i can make out, all i can really do is purchase the £25 Roaming Bundle, or switch of my roaming data when i'm there and rely on WIFI networks when i ...

Simmo81 by Visitor
  • 1492 Views
  • 2 replies
  • 0 Helpful

Resolved! List of EE Roaming Partners

Hi there - is there an up to date list of EE roaming partners around the world? AN online search provide a couple of pdfs, but these are now 4+ years out of date. Thanks

u06gr8 by Investigator
  • 1773 Views
  • 7 replies
  • 3 Helpful

Roaming in Greece

I have had to pay extra charges whilst in Greece for calling a uk landline, this didn't happen previously when I came to Greece

Resolved! Roam Abroad Pass with more than one number

I am travelling to the USA and know that I am able to request a Roam Abroad Pass online or by texting directly to EE through my phone pretty easily so that's all good. But my question is that I have my child on my account with his own line. If I have...

Kezza148 by Visitor
  • 841 Views
  • 2 replies
  • 3 Helpful

Issues with roaming

I have had roaming pass as part of contract for 4 years without any problems. Went back to USA for univerasity in August and have had nothing but problems with Roaming & Spend Cap. Four calls later to a guide, still not fixed and now had to remove sp...

keilorbiz by Investigator
  • 558 Views
  • 7 replies
  • 3 Helpful

Roaming abroad pass - how to turn on whilst abroad

Hello I’m currently in Costa Rica and need to receive texts to enter my bank and other things that require 2 step verification. I have an eSIM, but my primary can’t connect to any network to receive one time passwords for example. I’ve added a roamin...

Roaming

Hi all so I’m on all rounder sim only for iPhone this shows I have roaming included does this mean I can use calls texts and data at no extra cost in EU or that I have to pay extra for a pass on top? Thank you in advance 

LeeBfc by Contributor
  • 467 Views
  • 4 replies
  • 1 Helpful

Resolved! In the USA and receiving a call from UK

Hi.... going to USA, are there any charges to receive a call? Recieve a text? Ive been told of making a call and sending texts costs. Thats fine. Was thinking of only using WIFI and WhatsApp.Thanks. 

NickHibb by Visitor
  • 598 Views
  • 1 replies
  • 3 Helpful

Not receiving SMS

I bought an eSIM with Airalo that provides just data.I need to access my accounts but to do so requires SMS verification which I’m not receiving.Airalo have advised that it is possible for me to receive SMS when I switch to the primary line.The prima...

UrsulaG by Investigator
  • 1337 Views
  • 8 replies
  • 0 Helpful