Mobile Services

Learn about and share tips on our network and the services we provide. Search for a topic or ask a new question.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Browse the Community

Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

6977 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2027 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

3769 Posts

Activity in Mobile Services

Resolved! Checking previous data usage

I am trying to find out how much data I used last month now that my data allowance has been reset. I looked at my bill but it didn't say (as I didn't use more than the limit I have). Is there a way to access this information on the app or otherwise?

SOS

I am currently on holiday in USA I have the roaming benefit add on included in my package. My service is on SOS I can’t call or do anything. Any ideas how I can fix this? I have already tried manual selecting a network and automatically selecting one...

Wi-fi Calling

I have a Motorola phone with 'wi-fi calling' available. It is an unlocked phone. I wish to use it on an EE Monthly account. I have Vodafone broadband at home. Can I use wi-fi calling in my home with this phone / ISPN with my EE SIM in my phone ?

Data usage abroad

I’m on holiday in France and I’m aware that there is a data cap of 50gb. I’m conscious that I don’t want to go over this limit, but I don’t know where to check how much I’ve used. I’m sure there used to be a place on the website where I could keep a ...

pwdebb by Explorer
  • 16 Views
  • 1 replies
  • 1 Helpful

Adding LTE Smart Watch to SIM only plan

Hi,I am currently in the process of buying a new Google Pixel Watch 2 LTE.I am currently with EE on the 5G SIM Plan 24m 100GB, which is currently in my unlocked phone.Will the data I have, be available to my new watch as well as my phone? Basically I...

ghent by Visitor
  • 1459 Views
  • 9 replies
  • 0 Helpful

Resolved! My calls and texts are from different numbers.

I recently ported my number to EE. When I make phone calls, it's from my number which I ported over, but when I send texts they come from a different number. People can only reply to texts on that number as well. If they phone it, it doesn't work. Do...

bluep by Explorer
  • 240 Views
  • 5 replies
  • 1 Helpful