Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by • EE Community Support Team
  • 16881 Views
  • 2 replies
  • 13 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by • EE Community Support Team
  • 11824 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by • EE Knowledge Specialist
  • 87064 Views
  • 293 replies
  • 90 Helpful

Resolved! Norwegian Fjords data roaming

Hi, please can anyone advise if I can get data on a Norwegian Fjords cruise through dat roaming?Thank you

Monky by • Explorer
  • 1452 Views
  • 4 replies
  • 3 Helpful

ROADEU7D

Hi there,I texted ROAMEU7D and get a success message but I’m not able to connect to internet (no 4G/5G) sign. Are you able to help me out here please?

Edhskllc by • Visitor
  • 496 Views
  • 2 replies
  • 3 Helpful

Roaming in USA

Help please, Arrived in Florida, got text confirming roaming all good to go can receive texts. However maps doesn't receive any signal or connect when out of the house and away from WiFi.  On t mobile as carrier. Tried customer service and can receiv...

Jono900 by • Investigator
  • 984 Views
  • 6 replies
  • 7 Helpful

Resolved! Can’t make calls ROI

Recently switched to ee. From NI. EE seems to work great. Far better than o2 or Vodafone. but I’m a lorry so I’m on the move and need my phone to work. in Dublin yesterday. Couldn’t make any calls. Could receive them but cut out after 5 minutes. Seri...

Beefstew by • Visitor
  • 524 Views
  • 1 replies
  • 3 Helpful

Resolved! Roaming in Turkey Zone 1 for 7 days

I am travelling to Turkey 22-29 March '25.  Is a zone 1   7-day pass @ £25 the best option to enable me to do email whilst abroad?  Are there other options?Thanks in advance

lou05 by • Investigator
  • 1253 Views
  • 1 replies
  • 2 Helpful