Traveling to France

[RobsEE1]

How do I have roaming and data in paris

[Schockwave · Accepted solution]

Hello @RobsEE1 ,

Welcome to the community,

Are you on pay as you go or monthly contract? If on pay as you go, roaming is automatically enabled, but if on contract you would need to enable it on your account.

You can check here for pricing:

https://ee.co.uk/help/mobile/roaming/roaming-costs

[XRaySpeX]

You may use your usual UK allowances in the EU with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If on contract & your contract started after 07/07/2021 there'll be a £2.47 / day charge for using your UK allowances in EU unless you already have the Roam Abroad Pass for £25 / month or already have it as an Inclusive Extra.

To use your pack allowances in the EU on PAYG there are roaming charges of either £2.50 / day, by having texted ROAMEU1D to 150, or £10 / week, by having texted ROAMEU7D to 150, to be taken only from your PAYG credit, not your recurring card payment. You will receive a msg upon arrival telling you about these charges for roaming in EU & inviting to take up these options. If you opt to reply neither or you don't have an active pack, you will be paying standard rates for calls & texts & will need to buy a PAYG add-on for data.

If you are on contract, just remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.

If you are on PAYG, just make sure you had already used your PAYG SIM to make a call or text in the UK.