How to access live chat?

[Shehzadali]

Hello

[timpat]

Hi yes my box keep going to sleep how do I stop 

[Alex_H]

Hi @timpat,

Welcome to the EE Community

What do you mean by the box going to sleep? If you do have to leave the chat box to check another screen you should be able to go back to the Help/message us section to resume the chat.

Alex