Cant use mobile to make calls in Greece

[Van1968]

Can use it to go on internet and sms but I cant ring anyone in UK or in Greece via mobile direct. EE alleges they are working on issue since 18th April. With no end in sight.  Once they trebled their roaming charges it all went to pot, maximum price zero service ...

[Van1968]

It looks like the Community Support Team are here to justify the shenanigans of EE referring to contracts, connecting manually, customer service asked what mobile I have etc. Why dont they have automated updates of service breakdowns with a projected solution? Within two days I have been here 1 week abd still cant make calls ..

[Schockwave]

@Van1968 , if you are in the UK, you can register and report and have updates if breakdowns of service where you are, but not sure that is possible when roaming, as that has to do with the country you are in, and them giving and us here giving answers to help, is all we can do when you are roaming, not sure what you expect anyone to say. You can register here for updates, by the way, but that is only for the UK:

https://ee.co.uk/help/mobile-coverage-checker

[Van1968]

I been flying to Greece on Business for the last 25 years. First time I cannot make call from a mobile. Zero explanation re timeframe. 

Probably my mistake must never use company which isnt directly related to local providers ...

[Schockwave]

@Van1968 , have you tried a manual search for a network? That often resolves the issue. Not sure why you are not able to get a network.

What makes you think they are not directly related to local providers?