Cant use mobile to make calls in Greece

[Van1968]

Can use it to go on internet and sms but I cant ring anyone in UK or in Greece via mobile direct. EE alleges they are working on issue since 18th April. With no end in sight.  Once they trebled their roaming charges it all went to pot, maximum price zero service ...

[Chris_B]

@Van1968  Are you on contract or PAYG?   

[Van1968]

Contract...

[Katie_B]

Thanks for confirming @Van1968. 

What was advised when you spoke with our customer care team?

Speak soon, 

Katie

[Van1968]

Nothing. EE has probably not paid roaming charges but left me out to dry....I come for Business first time happened in 25 years. I shut down one account when back in the UK will shut down another two. Its a Mickey Mouse service ...

[Ali_A]

@Van1968 

Did the Customer care team say it was an issue only affecting your account, or a general issue? 

Have you tried manually connecting to a different mobile network while in Greece? 

Ali 

[Van1968]

Mobile Network?
??We have been made aware of an issue whereby some EE Mobile customers who are abroad, and have full signal, are unable to make calls.

[Van1968]

Crooked outfit, they back to where they were in 2010 roaming charges all over, its coordinated as EU countries doing the same ..

[Chris_B]

@Van1968   If you need roaming you can have tariffs that include roaming.   

[Van1968]

I have roaming its calls I cant make....its got nothing to do with roaming EE hasnt probably paid local distributors and they have demobilised phone calls....phone companies aint serious they always trying to make a fast buck so they dont give a crap...