Hi everyone,
I’m having an issue with my EE service while abroad and I’m hoping someone can help.
I used to live in the UK and was a monthly EE customer for a long time. Roaming always worked fine when I travelled. Recently I moved abroad for two years, so I cancelled my monthly plan and switched to Pay As You Go just to keep my number active.
I topped up £5 credit, and roaming is turned on in my phone settings. However, I can’t make any calls or send any texts. I can only receive messages. No outgoing services work at all.
Has anyone experienced this before or knows how to fix it?
Is there something extra I need to set up on Pay As You Go for roaming to work?
Any help or guidance would be really appreciated.
Thanks!
