Community Activity

Constant orange flashing light on ee smart hub pro

Can’t get my EE WiFi to connect to broadband.tried each socket in the photo. Tried the socket that needs a filter and tried all 3 that don’t. tried with an Ethernet cable, with two Ethernet cables and without an Ethernet cable. Tried resetting and po...

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Canada Roaming

Hi any help appreciated.I purchased an all rounder contract to use unlimited data around the world (mainly Canada as I am travelling there now).Yesterday I received this message and it seems like my data roaming for Canada has been removed without an...

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BarnyB by Visitor
  • 4 Views
  • 0 replies
  • 0 Helpful

Roaming data

My contract ran out in 2017, but I get roaming free because I had said contract before 2017. If I upgrade my contract will I loose my free roaming whilst abroad? 

Accessing a human being in customer services

Is it possible to access a human being in customer services?  If so, how? when I call the customer services numbers i only receive a voicemessage and lots of text messages.  I need to talk to an actual human.  How can I achieve this?  

sarah612 by Explorer
  • 20 Views
  • 2 replies
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My basket

I have been trying to order a 65” TV now for nearly 3 weeks. I go online and choose the TV I want and click add to basket but then it says this service isn’t available at the moment try later. Then I get an email to say the item is still in my basket...

Iainp73 by Investigator
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  • 1 replies
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Bioled twice

I an have xbox sub included in my contract. Since activating I have also been billed £14.99 a month. So essentialy in paying twice.Iv spoken to an ee representative who was pretty unhelpful and rude who told me I have to speak with Microsoft despite ...

LukeS88 by Visitor
  • 19 Views
  • 1 replies
  • 0 Helpful

Pocket Landline

Has anyone had their pocket landline service completely cut off without any warning?Our business has had no landline for 5 days and EE just say there is a “global issue”. No time frame of repair…This has wrecked my business and I am none the wiser as...