Bard Number in pakistan

[Tiktokshop]

I have purchase the sim from uk and now I'm in pakistan when I call the some one in UK the operator tells "this number is bard". What I need to do?

[Tiktokshop]

Can I used App to enable roaming?

[Alex_H]

@Tiktokshop Have you managed to get your number linked to your app account? It is not possible to activate roaming via the app, for Pay as you go numbers it can only be activated via chargeable activity whilst you are in the UK.

If you do have it linked up you should be able to check you have an actual credit balance to use for calls, if you did want to test a text, if that works that should mean roaming is enabled and there may be a different issue with your calls. 

Have you tried calling our contact us from abroad number, +44 (0)7953 966 150 to see if that works? 

Alex

[Tiktokshop]

I have tried calling this number but the operator responds with "this number is abard". And I have checked the BALANCE it has 5 pound BALANCE 

[Tiktokshop]

And I can't send text as well

[Alex_H]

@Tiktokshop I am sorry to hear that thanks for checking, is the £5 all you have topped up previously? As if you have topped up £5 and still have £5 available it would mean there had been no chargeable activity when in the UK. 

That would mean unfortunately it will not have been activated for usage outside the UK. 

Alex