Devices

Resolved! No Network - New iPhone

Just got a new iPhone 17 - transferred the contents of my old iPhone over, no problem. Took the SIM card out and placed it in the new phone - SIM card has been recognised but it's not able to find the network so I can't receive calls or texts.Also un...

Resolved! When am i due an upgrade

Resolved! Mobile date plan

Hello hope you’re doing well , i’m Kashan **** , last Thursday i buy apple device 17 pro max 512gb silver i pay 30 upfront , they also cut from my account but the payment was pending , today i received refund , now i again apply mobile again same pro...

Resolved! How long do you usually have to wait till phone is sent?

Hi, just ordered a Samsung Galaxy Fold 7, it came through with an email of "Your plan details" but it kinda kicked me out after I did the upfront cost & still showed it in my basket. So just wondered if I needed to do it again? Ordered on Monday 20:2...

Resolved! Interactive Diagnostic Tool?

Hi - I am having a problem with the brightness on my phone so thought I’d try out the EE Interactive Diagnostic Tool on the website and now I think I am going mad - please could somebody have a look and confirm that iPhone 16 doesn’t appear on the de...

Resolved! Import photo ls from iPhone to iPhone

Hi why can’t I transfer my photos from IPhone to iPhone, I backed everything up, but my photos are importing to the new phone, I really need these photos on my new phone, I can’t trade my old phone in, until my pictures on my old phone have imported ...

Resolved! Can’t find my order

I ordered an apple ipad m4 and I received a thanks for your order email but can’t track it and nothing new showing on my app 

Resolved! Please change my phone number on verifying my account

Dear sir, I am not able to see my bills as  the verfy account system verify send the code to ******* which is wrong number. Please change it to my EE phone number which is ******* or ********.  Thanks Msalehi [Mod edit: Phone no's removed, please do ...