Devices

Resolved! iPhone 17 Pro and Pro max Pre order Thread / that time of the year again.

Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch, as you all know the apple event is going on live right now and they are presenting the new iPhones and Apple Watches, I have made this threa...

Resolved! iPhone 17, 17 Pro & Air - Preorder Tracking Thread

Hello again, everyone! It's Techtember, and we all know that means new iPhones!We have an exciting lineup this year! Newly redesigned Pro Models and the all-new iPhone Air!Just like last year, let's use this thread purely for Tracking Preorders and a...

Resolved! EE will not repair my new 2.5 months into contract iphone has stopped charging

Quick info, ive been an EE customer for years! and have 3 mobiles with them, broadband and TV. In late July i upgraded an end of contract phone to a Iphone 16 as good as new deal phone which has been great up till 2 weeks ago when it just stopped cha...

Stolen phone

I bought a phone from Apple about a year ago and my gf at the time was using it. We have since broke up and she has took the phone with her and is refusing to pay for it. How do I blacklist the phone so she can't use my phone without my permission. S...

Keeps disconnecting from the TV

We are finding that every time we log and connect on with the TVs that they disconnect randomly. It’s becoming really frustrating having to login and reconnect every time we want to watch anything on our tellys.We were told that we should login with ...

Resolved! samsung galaxy s20+

Hi , can anyone confirm, is mobile data better on or off in a poor signal area ? Does it use data allowance quicker

Resolved! Apple Music via EE promotion not working

Is anyone else having this issue? I have a contract with EE for my iPhone 16 and as an added "inclusive extra" they gave me the option to get Apple Music for free however whenever I try redeem it through the promotional link they send, it goes onto A...

Hidden secret wifi

How do I hide wifi and new number from my girlfriend

Resolved! Apple Watch Ultra 3 won’t have 5G

I received my Watch Ultra 3 today and as i suspected only has 4G. Called EE to be told that no watch plans currently support 5G. Spoke to a manager aswell to confirm and its true. At the moment although the watch is 5G compatible we are stuck with 4G...

Resolved! Apple Watch 11 Delivery Update

Hi, ordered an Apple Watch 11, but order updates have been going to the watch number instead of my main EE number. DPD delivery came to deliver but wouldn’t deliver because didn't have the PIN. On checking they have the wrong number on the order. Ple...