Devices

Error messages on A56 phone

Hi, we have two A56 5G handsets and both are constantly showing an error of foreign body or moisture in the charging point. One has had the error for approx, 2 weeks the other has started the message today. Placing the handset in rice overnight temp...

Resolved! Re: EE will not repair my new 2.5 months into contract iphone has stopped charging

I have been a EE customer for months now. I have paid my bill every month on Time for months but recently I have only just found out that my phone was not receiving phone calls or taxis for four months now and I did not receive calls of a taxi for th...

I don't understand what is happening with my repair

I gave my phone into repair in the Portsmouth EE branch on Thursday. They said it was most likely a software issue, but in the circumstance the battery needed replacing they would contact me before any decisions. I was advised that most likely the ph...

Resolved! Force 4G

Hi Everyone,I'm on Android and was forced to use 5G when I joined up with EE last week. On other phones the *#*#4636#*#* worked, but on my Honor M8 Pro it doesn't. But this does work, put your phone on POWER SAVING mode, it only means if your battery...

Resolved! Google Pixel 9 pro xl battery replacement

Hi do EE stores offer Google pixel 9 pro Xl battery replacements?

Resolved! Honor redemption

I will never ever take a honor product again......ordered magic pro 8 good enough phone .....but redemption items were in league of the open...magic pad 3 , watch, charger ... Did redemption on day it open 22nd of January.... Not heard anything now a...

Resolved! Galaxy Book 6?

Anyone have any idea when the Galaxy Book 6 could come to the EE store ? Been offered the Book 5 edge 5g but was wondering if it's worth waiting...

Resolved! my phone was stolen today

i would like to inform ee that my mobile phone got stolen

Resolved! Do I need a valid SIM contract to keep my paired watch plan ?

I have a monthly rolling mobile and a paired Apple Watch , I travel a lot to the USA and the roaming costs are not economical so I want to cancel my mobile but keep my watch and port my mobile to a more favourable roaming provider. Is this possible ?...

Resolved! Netflix Included on Full Works?

I have a SIM-only Full Works contract which I'm using on an iPhone. I currently have Discovery+ as my included extra, but I'd like to swap to Netflix. However, when I try to swap, the only option available for me to swap to is Apple One. Can I do any...