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For any questions about managing your EE account, experts are on hand and ready to help.

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EE app and website

Support using EE to manage your account and check data on-the-go.

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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Orders

A place to ask questions about your orders from EE.

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Activity in Account

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Remaining Device payment

I am using  monthly EE contract device for Two years contract. But since a few month I am suffering from device connectivity issue. How I see remaining  monthly device payment without sim plan?

Overcharged

Hey I don’t know if this is normal but I have an iPhone 12 with unlimited calls and texts but 120g but from last month they’ve put the gigs up to unlimited because I ordered a broadband . I took my phone contract out October 2022 and it cost me then ...

Can’t redeem code a text sent fro EE

Has anyone had have the same problem as me ?They sent me a link to get Apple Arcade 6 months free , but gives an error can’t connect with Apple Store I did try without the wifi as someone suggested, but still shows can’t connect to apple stores 

Top-Up Make a payment

I have tried to make a payment to Top-up my credit on my mobile, and have got the following message, "We're not able to accept payments to that number. Please try again." I have used this mobile for years and have had no problems in the past, can any...

ARt_ by • Visitor
  • 20 Views
  • 1 replies
  • 0 Helpful

Does a monthly discount show on account

If i have being given a better/cheaper deal over the phone and it was discounted does that not show on my account?It is showing £30 per month but i was offered it at £15 a month? also only show 10gb but got offered 125gb?

£5 free credit offer

I received a Text from ee offering me £5 free credit if I accepted, which I did and received a further Text saying that the offer had been added to my account and that I had 7 days to top-up with a minimum of £5 which I did and subsequently received ...

44RT by • Investigator
  • 424 Views
  • 15 replies
  • 6 Helpful
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