refer a friend does not work

[LLH88]

Hi,

1. My friend use this link (https://ee.co.uk/pay-as-you-go-packs-refer) to order a PAYG, but there was not place to fill in my information until the card was sent out? How did EE know when referred her?

2. How do I check my refer a friend records?

[Christopher_G]

Hi @LLH88

Welcome to the community.

What did you do to get this link? Have they already completed the order?

Chris

[LLH88]

Hi,

search within EE and google

My friend has ordered the card but hasn't received/paid anything yet.

Regards,

Linghan

[Leanne_T]

Hi @LLH88

Did they select one of the eligible packs showing on the link provided? 

When did they set up the SIM? 

Leanne.

[LLH88]

Hi,

Yes, they did select one of the packs but they haven't received the SIM yet.

Regards,

[LLH88]

The problem is that the link only allows them to fill in their address but there was no place to fill in the referrer's information.

Have you tried the link above? @Christopher_G 

Instead of asking about how did I get the link, could you please simply supply us what is the correct link to referrer friends? @Christopher_G  

Regards,

[Leanne_T]

Hi @LLH88

Did you receive a text message inviting you to refer a friend? 

Leanne. 

[LLH88]

No text, but I have a letter that mentions "SHAREE, SHARE £20"

But there was no instruction about how to do so.

Regards

[Leanne_T]

Perfect thanks @LLH88

Have they set up the SIM card and checked the email account to see if they have an email for extra details to be confirmed? 

Leanne.

[LLH88]

Hi Leanne,

As I said, they haven't received the SIM cards yet so they cannot set up the SIM cards.

When I set up my card. I never received an email that asks who referred me. My friend and I have never seen such a referred program that requires you to fill in the referrer information after setting up a SIM card.

Do you have a referrer program? and am I using the correct link to invite a friend?

Regards,