Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1505 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 2068 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 26740 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 14244 Views
  • 0 replies
  • 6 Helpful

Internet browsing

I don’t seem to be able to connect to the internet despite having a lot of data left on my pay as you go 

buying add ons

ADDONS PURCHASE ERRORWe're working on fixing this page. In the meantime, find help at ee.co.uk/helpWhat happened?Sorry, we were unable to complete your request right now. Please try again later.Note : I tried repeated times

xyzabcd by Visitor
  • 500 Views
  • 3 replies
  • 0 Helpful

Resolved! Check account details

Hi, just joined EE (PAYG) because reception was so poor with my previous provider. Q. What is the quickest way to check my details using the EE app? Mainly to check my plan, top ups, payment methods etc. Is there a quick way to access this info rathe...

Steve398 by Explorer
  • 1214 Views
  • 11 replies
  • 1 Helpful

Resolved! Call forwarding

Hello, I failed to make call forwarding on my Iphone. I followed the setting instruction at Phone>Call Forwarding, put the phone number I need to forward to, but the call forwarding option switch back to off automatically. How could I set the call fo...

Yoyiu by Investigator
  • 1591 Views
  • 3 replies
  • 2 Helpful

Credit issue

Guys,I have received a text from you telling me that my current credit is less than £4.How is that possible when I topped up last January (24th) £20 and still have enough minutes and data? Where has that my credit gone? My current plan is £10 8GB. I ...

EE3.JPG EE.JPG EE2.JPG
MaiteG by Explorer
  • 515 Views
  • 6 replies
  • 2 Helpful

New sim

I've just topped up a new sim but the credit hasn't gone on 

Vonnie68 by Visitor
  • 341 Views
  • 1 replies
  • 1 Helpful