If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi, I am planning to go to New York soon and want to order Uber and use WhatsApp, what pack do I need to do ? I tried looking at website but found it difficult to find the information I needThanks
I out £20 credit on my account, and without anything seeming to happen or my agreeing to buy anything, it has gone down to £19.60. Why would that be?
Since September last year, I've been paying £40 on a monthly basis, what I would do is just top up £40 in my account and it would renew automatucally, but it's not working anymore, I've spent the entire month of April trying to renew it, I texted 15...
I am mobile phone inept. I have no idea what I am doing with them. My partner has purchased a very simple phone in an attempt to emulate the setup I have. What I have, is an Alcatel PAYG mobile phone that remains active, and retains credit, as lon...
Why does it show on EE website I have £4.20 phone credit but when I check by phone it says i only have £.30p shouldn't this be across the board
Does anyone know how to get in touch with EE tech support without making a phone call? I am currently overseas and my EE SIM card is no longer working. I obviously cannot call them without it being an international call which will cost me a small for...
I bough a SIM card and payed 20 pounds for the pack I wanted. When I got the card I made the number change to keep my old number and I had to pay again the same pack I had chosen to top up my card. How is this possible? Why did I had to pay for it tw...
I am looking for packs, specifically of the subscription variety. Every time I click on a link Subscription Packs anywhere on the My EE website, all I see is the attached screenshot. So there are no subscription packs available, right?
Hello,I'm currently living abroad and interested in keeping my current EE mobile number while switching to top up option. I would like to know how I can manage this switch, considering I'm not in the UK and unable to come back to the UK for a while.I...
