We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Everytime I try and call someone I get hit with a "you need to top up" and everytime someone calls me nothing comes in on my end. I have topped up £5 and I still have the same issue.
HiThe pack I use in the UK is pay as you go. I’d like to ask a question about using data in the EU.If I fly directly to Spain for 3 days after traveling in France for 3 days, can I just purchase the £10 package for 7 days access? Do I need to buy or...
Im on PAYG. I hear there is a package (possibly a EU ADD ON) available that enables 100 minutes of calls within EU for £3 making that a good deal of 3 p per minute. however I've now spent more time than I care to mention trying to find how to do thi...
I toped up 30£ and tried to purchase the 15£ plan with my 30£ credit and it says that the purchase is made successfuly but no money is taken from my credit and noting from the plan is added (no internet, no sms, no calls) what can i do to fix this ?
I just got a new sim stating its £15 for 50gb and unlimited texts, calls. But on ee app it says the subscription pack has only 25gb. So which is which?
I topped up £10 and you didn’t add my monthly bundle
i have 30 in my credit and lokking to buy 30 pound oackage how do i do thsi
Pack did not renew since over 12 hours
Hi I just paid for a £15 pack, it has said £13.50 came out of my credit but my bank has paid £13.50.
Hi I’am a pay as you go monthly customer and have no signal I need to get my OTP numbers for banking reasons..I have data roaming on and used in U.K. for last year although I don’t notify EE before I left the U.K. and reading posts here I didn’t need...
