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Wifi calling on pay as you go phone

BarneyB
Investigator
Investigator

I spoke to EE on the phone and they said it was not possible to get wifi calling on pay as you go so I am confused as it says differently on the webpage.
I would like to know if this pay as you go phone has wifi calling please?

https://shop.ee.co.uk/mobile-phones/pay-as-you-go/imo-q2-pro-payg/details 

8 REPLIES 8
BarneyB
Investigator
Investigator

Is this still the case David? I spoke to EE on the phone and they said it was not so I am confused.
I would like to know if this pay as you go phone has wifi calling please?

https://shop.ee.co.uk/mobile-phones/pay-as-you-go/imo-q2-pro-payg/details 

Chris_B
Grand Master
Grand Master

@BarneyB   All devices sold by EE support Wi-Fi calling even those on PAYG.   

@BarneyB   Why would EE stop a service ?   Wi-Fi calling is available to PAYG users. All devices sold by EE support Wi-Fi calling.  Why would EE sell a device that doesn’t support a service that they offer.  

I'm not gonna bother answering your petulance. I was told by an EE representative over the phone that pay as you go didnt do wifi calling. Why don't you ask her? Thanks....I guess 

354-
Star Contributor
Star Contributor

@BarneyB - Another source; Argos Staff, say no

no.PNG

 

David
Brilliant Contributor
Brilliant Contributor

Hi @BarneyB 

Wifi calling is available to all EE PAYG customers with a compatible device EE started enabling PAYG accounts from the 9th of June 2021.

see this link from the EE newsroom from July 2021.

 https://newsroom.ee.co.uk/ee-launches-unique-pay-monthly-stay-connected-data-and-new-nhs-heroes-offe...

the device in question would have different firmware from what Argos sell I would pop into a EE store and speak with a sales advisor so they can advise you correctly.

Thanks for the reply David.

As per your advice I have spoken to representatives in a couple of local EE stores and they both said explicitly that wifi calling is not available on pay as you go?! What is going on haha?

Jon_K
Former EE Employee

Hi @BarneyB.

WiFi Calling has been available on pay as you go with EE since June 2021.

Have a look at our WiFi Calling Article for more information.

Jon