Using Phone in Italy
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07-07-2023 05:34 PM
I currently have a EE sim for when I visit family in England. We are traveling to Italy before that, and I want to be able to use the EE data there. I was going to buy an 8GB subscription pack. It says it renews every 30 days, but does that mean if I buy the pack on the 29th of July, will I be charged twice for my two week trip (once on the 29th and once on the 1st of August)? I also want to make sure that we can use the roam like home add-on with a 8GB subscription pack.
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07-07-2023 05:45 PM - edited 07-07-2023 05:49 PM
@Z9SQ : No, you buy it on 29 July and it won't expire until 28 August. Why would you think you would be charged 3 days later?
You will be offered the Roam-Like-Home add-ons when you enter the EU provided you have already bought the pack.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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07-07-2023 05:50 PM
I wasn't sure if the subscription pack was monthly, as in it has a specific start and end date. I just wanted to confirm because it’s not fun seeing a charge come in that I was unaware of.
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07-07-2023 05:53 PM - edited 07-07-2023 05:54 PM
All packs are of 30-days duration and may be bought on any day of the month.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
