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Camper5
Visitor

‎04-10-2024 02:58 PM

Is it just me or is this website rubbish!!

Everything I try to top up my credit it asks gor additional payer authentication but nothing appears on the page...completely inadequate service!!!

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎04-10-2024 03:12 PM - edited ‎04-10-2024 03:14 PM

Hi @Camper5 

This is your bank request. You can authorise EE to bypass this process but as this is a requirement of your bank it needs authorisation by you. 

If you're using a mobile try in landscape mode. Also try scrolling down the page.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

‎04-10-2024 05:16 PM

@Camper5 : Try using Fast Top-up online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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