Switching from o2 but

Umit1903
Investigator
Investigator

‎16-05-2023 09:35 AM

Hi, i am trying to switch to EE from o2. How can i order my sim to my address? (And yes, i want to keep my number)

0 Helpful
5 REPLIES 5
James_B
EE Community Manager
EE Community Manager

‎16-05-2023 11:45 AM

Hi @Umit1903,

Welcome to the EE Community. 🙂

You can order a new SIM from our online shop.

Is it a pay as you go or pay monthly SIM you're looking for?

James

Umit1903
Investigator
Investigator
In response to James_B

‎16-05-2023 07:01 PM

Hi James, i couldn’t find the correct navigation path at first but then searched google and find the pay as you go - free sim (no plan) and ordered it. I think ill get it tomorrow. I already got my PAC code and want to keep my phone. So whats my next step when my sim arrives?

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XRaySpeX
EE Community Star
EE Community Star
In response to Umit1903

‎16-05-2023 11:50 PM

@Umit1903 wrote:

free sim (no plan) 

All EE PAYG SIMs come with a recurring Pack of allowances, even free 1s.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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Umit1903
Investigator
Investigator
In response to XRaySpeX

‎17-05-2023 08:07 AM

Thanks but can i carry my number thru this free sim? If so, how can i?

0 Helpful
Leanne_T
EE Community Support Team
In response to Umit1903

‎17-05-2023 09:18 AM

Hi @Umit1903 

Once you have the new EE SIM card you can complete the online transfer form using the PAC you have been given.

Leanne.