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Subscription Pack

EmilyNelson
Visitor

‎18-10-2022 08:51 AM

Hello,

I'm trying to sign up to a subscription pack but "My EE" page just says under Current Pack:

System failure

We are currently experiencing difficulties loading this information, please try again later

Is there anything I can do?

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎18-10-2022 10:21 AM - edited ‎18-10-2022 10:21 AM

@EmilyNelson : You don't need to use MyEE for this. You could use the Text Service.

Text ALL PACKS to 150 & choose.

What does texting AL to 150 from it fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP