When it comes to charge to bill, can i use the credit in my account?

Mutanthurrah · ‎16-10-2022

Chris_B · ‎16-10-2022

@Mutanthurrah Any credit on the account will be used before any other payment method.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Mutanthurrah · ‎16-10-2022

everytime i try making a purchase with 5 pound in my credit, it says their is a billing issue

Jon_K · ‎17-10-2022

Does it say what the issue is, @Mutanthurrah?

Are you on pay monthly?

Jon

XRaySpeX · ‎17-10-2022

Are you on contract or PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Mutanthurrah · ‎17-10-2022

I topped up with a voucher so im not sure but i dont think so

Mutanthurrah · ‎17-10-2022

How do i figure out the difference

XRaySpeX · ‎17-10-2022

@Mutanthurrah : If you top-up your credit you are on PAYG. You will need to call CS to allow Charge to Bill on your no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP