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Paid for subscription package but doesn’t work

omarrashid867
Explorer
  • Hi

yesterday, I have top up for my subscription package but it doesn’t work.

when I am logging in to my account it does show my package activation but it doesn’t show my phone number.

2 REPLIES 2
omarrashid867
Explorer
 
XRaySpeX
Grand Master
Grand Master

What does texting AL to 150 from it fully report verbatim (it is free)?

Your mobile no. may be found in your online MyEE under Menu > A/c Setting > Manage numbers.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)