19-01-2024 10:27 PM
Hi I would like to remove my spend cap so I can use my phone credit
Solved! See the answer below or view the solution in context.
27-10-2024 02:41 PM - last edited on 12-11-2024 11:39 AM by Ali_A
Welcome to the community.
The easiest way to remove the spend cap from your plan is to text SPEND CAP to 150 from your phone. This would only work on a pay monthly contract phone.
There is no spend cap facility on a pay as you go SIM.
Please see How do I set up and manage Spend Cap for my mobile for more ways to change and remove the spend cap, and see what is and is not covered.
Michael
28-10-2024 10:31 AM
I want to make international calls to my bank and uk customs & other premium numbers, how to remove all capped?
28-10-2024 02:10 PM
Hey there @AngelinaSwanson, welcome to the EE Community 😊
If you're in the UK at the moment, you can send a text with SPEND CAP to 150 and follow the instructions in the reply, or also do this through your account as described in the page @Michael_D shared.
Once this is complete, you'll just need to make sure your international calls are enabled too.
To do this, send ROAM to 150, and make sure to select the option for worldwide.
Peter
08-11-2024 04:13 PM
Hi I would like to remove my spend cap so I can use my phone credit
08-11-2024 04:47 PM
@Leo1979 : You don't have a Spend Cap when you are on PAYG. You may always use your PAYG credit.
12-11-2024 09:54 AM
Hi
I have an urgent meeting today. I need to make a meeting abroad today.please help
king regards
12-11-2024 11:56 AM
@sevaytekin23 : You don't say what you need help with. Please clearly explain your issue & circumstances in greater detail & we'll do our best to help you with it.