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SPEND CAP

Wardy8829
Visitor

Hi I would like to remove my spend cap so I can use my phone credit 

46 REPLIES 46
Michael_D
EE Community Support Team

Hi @Oddieoddball 

Welcome to the community.

The easiest way to remove the spend cap from your plan is to text SPEND CAP to 150 from your phone. This would only work on a pay monthly contract phone.

There is no spend cap facility on a pay as you go SIM.

Please see How do I set up and manage Spend Cap for my mobile for more ways to change and remove the spend cap, and see what is and is not covered.

Michael

AngelinaSwanson
Visitor

I want to make international calls to my bank and uk customs & other premium numbers, how to remove all capped?

Peter_W
EE Community Support Team

Hey there @AngelinaSwanson, welcome to the EE Community 😊

If you're in the UK at the moment, you can send a text with SPEND CAP to 150 and follow the instructions in the reply, or also do this through your account as described in the page @Michael_D shared.

Once this is complete, you'll just need to make sure your international calls are enabled too. 

To do this, send ROAM to 150, and make sure to select the option for worldwide.

Peter

Leo1979
Visitor

Hi I would like to remove my spend cap so I can use my phone credit 

XRaySpeX
EE Community Star
EE Community Star

@Leo1979 : You don't have a Spend Cap when you are on PAYG. You may always use your PAYG credit.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
sevaytekin23
Visitor

Hi

I have an urgent meeting today. I need to make a meeting abroad today.please help

king regards 

@sevaytekin23 : You don't say what you need help with. Please clearly explain your issue & circumstances in greater detail & we'll do our best to help you with it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP