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SMS You may lose your number and credit

KillerQueen
Explorer

Why am I receiving this SMS from EE:

Hi, just a reminder that you need to make a chargeable call/text or use data otherwise you may lose your number and any available credit. To check your balance text BA to 150.

My balance is £9.95 and I’ve made 3 chargeable calls for a total £1.82  on 18 May 2024.

1 REPLY 1
Leanne_T
EE Community Support Team

Morning @KillerQueen 

Thanks for coming back to the community 🙂

If you give us a call on 150 our pay as you go guides will get the text message looked into for you. 

Let me know how you get on. 

Leanne.