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SMARTPHONE DOES NOT CONNECT TO EE NETWORK

John556
Visitor

‎13-09-2024 04:47 PM

I bought a new smartphone on PAYG EE with a sim card with a £10 top-up. The package includes a top-up card. When I insert the sim card into the smartphone it does not show the network even if I insert a card from a different network. Can anyone tell me what the PROBLEM is?

 

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XRaySpeX
EE Community Star
EE Community Star

‎13-09-2024 05:36 PM

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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