SIM EE

Naath
Visitor

‎02-12-2024 11:25 AM

I bought EE yesterday and top up the 10 pounds pack which was confirmed through 150 texts as well as the packaging from EE it explains that when I top up the balance will come out as 0 pound but my pack will still remain for another 30 days but then I cannot activate it I have tried everything, texting 150 to activate until asking for help to check in my remaining data but still I got no answer so please can you help me I cannot find the nearest EE store here like how can I activate it cause I tried everything and it still doesn't do anything, should I top up for another 10 pounds or is there any explanation

 

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XRaySpeX
EE Community Star
EE Community Star

‎02-12-2024 11:58 AM

@Naath : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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