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Roaming in spain

Fkar12
Investigator
Investigator

How can I add roaming data to my mobile for Spain for each day and how many days before I travel I would need to add it so it will be activated as I don’t need it until 31st August-2nd September? 

once I don’t need it would I need to deactivate it ? 

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Fkar12 

Are you an EE pay monthly contract customer or PAYG? 

Roaming for Spain can be found here:

https://ee.co.uk/help/help-new/roaming-costs/countries/spain

If you're pay monthly then you are best off with the roam abroad pass:

https://ee.co.uk/help/help-new/roaming-and-international/roaming-data-add-ons/what-is-the-roam-abroa...

Don't forget to activate roaming before you leave (text ROAMING to 150).

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

5 REPLIES 5
Northerner
EE Community Star
EE Community Star

Hi @Fkar12 

Are you an EE pay monthly contract customer or PAYG? 

Roaming for Spain can be found here:

https://ee.co.uk/help/help-new/roaming-costs/countries/spain

If you're pay monthly then you are best off with the roam abroad pass:

https://ee.co.uk/help/help-new/roaming-and-international/roaming-data-add-ons/what-is-the-roam-abroa...

Don't forget to activate roaming before you leave (text ROAMING to 150).

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

I am on  a pay monthly  contract. Thank you for the above information. 

kind regards 

fkar12

XRaySpeX
EE Community Star
EE Community Star

For PAYG there are now roaming charges for using your pack allowances in the EU of either £2.50 / day, by texting ROAMEU1D to 150, or £10 / week, by texting ROAMEU7D to 150, to be taken only from your PAYG credit, not your recurring card payment. You will receive a msg upon arrival telling you about the charges for roaming in EU. If you opt to text neither or you don't have an active pack, you will be paying standard rates for calls & texts & need to buy a small add-on for data.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

If I have a monthly contract can I still do the £2.50 per day option as I will only be in Spain for 3 days? 

kind regards 

fkar12

XRaySpeX
EE Community Star
EE Community Star

@Fkar12 : Not if you are on contract. The £2.50 / day add-on is for PAYG, which is where you originally posted.

On contract you will be paying £2.29 on each day you use any of your UK allowances in EU.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP