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Roaming in Sweden

Gregory12345678
Explorer

Hi, i need to use data in Sweden for 2 days.Have bought 10£ subscribtion pack, turned roaming on, connected to operator but there's no internet, 5£ has left for roaming charges but hasn't been taken. What am I supossed to do?

11 REPLIES 11

 top-up history on my account is empty for some reason but last of them had to be in January i think. Or maybe December? Anyway, everything says it's been deactivated. Is there a chance to get it back ,working, without visiting UK?

Katie_B
EE Community Support Team

Hello @Gregory12345678

You will need to get in touch with our customer care team who will be able to take a further look at your account. 

The team can be contacted from abroad on +44 7953 966 150. 

Katie