Restart Pay as you go after two months’ off

[kirihou]

Hi, I haven’t topped up my Pay as you go for two months when I went abroad. Today I came back to the UK and just topped up £10. The current balance is £10.50. I can make phone calls but no internet access. ‘0B data left’ is shown on my EE app. How can I restart my PAYG plan? Thanks.

[XRaySpeX · Accepted solution]

Buy a pack.

What does texting AL to 150 from your no. fully report verbatim (it is free)?

[kirihou]

Thanks a lot!
I just bought a PAYG pack using my credit. The problem was solved. It would have been better if the  EE app had a clearer instruction.

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.