13-08-2023 11:29 PM
Hello, I didnt mean to subscribe for the next pack as Im travelling now and outside UK. Sorry I just forgot to cancel the subscription pack. Would appreciate if. you can refund it as I will be not using the data pack. Thank you
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14-08-2023 02:10 AM
PAYG credit is not refundable or transferable, except for the 1st unspent direct card payment.
14-08-2023 12:09 AM
If you subscribed to ongoing packs then it is your responsibility to maintain the continuation and control of the packs, surely you can't expect a Mobile Network to refund you because you forgot to control your ongoing commitments.
14-08-2023 02:10 AM
PAYG credit is not refundable or transferable, except for the 1st unspent direct card payment.